Infrastructure Engineer III

American Express
Phoenix
Workplace: HybridFull timeUSD 103,750 - 174,750 annuallyFunction: DevOps, Cloud & InfrastructureExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Collaboration","Troubleshooting","Automation","Operational excellence"]

Administer, configure, and optimize Splunk, Grafana, and Dynatrace observability platforms to ensure high availability, security, scalability, and performance. Own end-to-end observability from log ingestion and retention to metrics, alerting, and dashboards, integrating with cloud services, Kubernetes/OpenShift, and CI/CD pipelines. Automate operational workflows and troubleshoot ingestion, monitoring, and alerting issues while collaborating with engineering and SRE teams.

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FursaFursa
American Express
American Express
22 hours ago

Infrastructure Engineer III

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Administer, configure, and optimize Splunk, Grafana, and Dynatrace observability platforms to ensure high availability, security, scalability, and performance. Own end-to-end observability from log ingestion and retention to metrics, alerting, and dashboards, integrating with cloud services, Kubernetes/OpenShift, and CI/CD pipelines. Automate operational workflows and troubleshoot ingestion, monitoring, and alerting issues while collaborating with engineering and SRE teams.
Location: Phoenix
Workplace: Hybrid
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Mid level

Key Responsibilities

  • •Administer, configure, upgrade, and optimize Splunk, Grafana, and Dynatrace to ensure high availability, security, scalability, and performance.
  • •Manage observability end-to-end for log aggregation, metrics/visualization, and application performance monitoring.
  • •Design and maintain monitoring, alerting, and dashboarding standards across infrastructure, applications, and cloud platforms.
  • •Integrate observability platforms with cloud services (AWS, Azure, GCP), container platforms (Kubernetes, OpenShift), and CI/CD pipelines.
  • •Automate operational tasks using scripting and APIs, and troubleshoot platform issues, performance bottlenecks, ingestion delays, alert noise, and data gaps.

Pay and Benefits

Salary: USD 103,750 - 174,750 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Benefits401kParental LeavePaid ParentalFinancial CoachingCounseling SupportLearning BudgetWellness Stipend

Key Requirements

  • •Overall 5+ years of IT experience, including 3+ years administering Splunk, Grafana, and/or Dynatrace in large enterprise environments.
  • •Strong observability expertise across logs, metrics, traces, APM, infrastructure monitoring, and synthetic monitoring.
  • •Proven experience with Splunk indexers, forwarders, search heads, clustering, and performance optimization.
  • •Hands-on experience building Grafana dashboards and using data sources such as Prometheus, Loki, Elasticsearch, and cloud-native monitoring tools.
  • •Dynatrace experience including OneAgent deployment, service monitoring, custom metrics, and AI-driven root cause analysis.
Experience:5+ years
Education:Bachelor's
Skills:CommunicationCollaborationTroubleshootingAutomationOperational excellence
Certifications:Splunk Certified AdminSplunk Certified ArchitectDynatrace AssociateDynatrace ProfessionalGrafana certifications
Tech Stack:SplunkGrafanaDynatraceDynatrace OneAgentDavis AISmartScapePrometheusLokiElasticsearchInfluxDBAWSAzureGCPKubernetesOpenShiftTerraformAnsiblePythonShellREST APIs

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn