American Express

3 days ago

Assistant Manager, Enterprise Customer Communications & eNews

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Drive the end-to-end execution of enterprise customer communications and eNews programs for the American Express ANZ Brand Team. You’ll support multi-channel, content-first brand initiatives focused on awareness and the marketing funnel, coordinating campaigns across Email, Social, Publisher Content, Amex.com, and the Amex App. Partner with stakeholders, creative agencies, and external partners to ensure compliant delivery, optimize performance with insights, and manage budgets and campaign operations.

Location: Sydney

Workplace: Hybrid

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Manager level

Key Responsibilities

•Support development and execution of multi-channel brand initiatives focused on awareness, content channels, and the marketing funnel.
•Collaborate with internal stakeholders, creative agencies, and external partners to develop and execute marketing campaigns that drive Card Member engagement.
•Coordinate end-to-end delivery across channels including Email, Social, Publisher Content, Amex.com, the Amex App, and servicing channels.
•Ensure marketing activity complies with regulatory and brand requirements through governance processes.
•Monitor campaign performance, analyze results, and provide insights and recommendations to optimize future activity; manage budgets and invoice processing.

Pay and Benefits

Perks:Annual BonusHealth InsuranceDentalVisionLife InsuranceDisability InsurancePaid ParentalPaid LeaveRemote Work

Key Requirements

•Experience in content-first marketing initiatives across channels such as Social, Publisher, and Website.
•Experience in a marketing or campaign management role, preferably within financial services or loyalty.
•Strong stakeholder management skills, including working with compliance and legal teams and senior stakeholders.
•Agency management experience, including fostering effective relationships and ensuring deliverables are met.
•Excellent written and verbal communication skills, including presenting; strong project management with the ability to manage competing priorities.
•Strong attention to detail, highly organised, and proactive with a positive can-do attitude.
•Tertiary qualifications in Marketing, Business, Communications or a related discipline preferred.

Experience:Financial servicesLoyaltyContent-first marketing

Education:

Skills:Stakeholder managementProject managementAttention to detailWritten communicationPresenting

Tech Stack:EmailSocialPublisher ContentAmex.comAmex App

Company Brief

American Express

Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York City, United States

Founded: 1850

Website LinkedIn

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American Express

3 days ago

Assistant Manager, Enterprise Customer Communications & eNews

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Sydney

Workplace: Hybrid

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Manager level

Key Responsibilities

•Support development and execution of multi-channel brand initiatives focused on awareness, content channels, and the marketing funnel.
•Collaborate with internal stakeholders, creative agencies, and external partners to develop and execute marketing campaigns that drive Card Member engagement.
•Coordinate end-to-end delivery across channels including Email, Social, Publisher Content, Amex.com, the Amex App, and servicing channels.
•Ensure marketing activity complies with regulatory and brand requirements through governance processes.
•Monitor campaign performance, analyze results, and provide insights and recommendations to optimize future activity; manage budgets and invoice processing.

Pay and Benefits

Perks:Annual BonusHealth InsuranceDentalVisionLife InsuranceDisability InsurancePaid ParentalPaid LeaveRemote Work

Key Requirements

•Experience in content-first marketing initiatives across channels such as Social, Publisher, and Website.
•Experience in a marketing or campaign management role, preferably within financial services or loyalty.
•Strong stakeholder management skills, including working with compliance and legal teams and senior stakeholders.
•Agency management experience, including fostering effective relationships and ensuring deliverables are met.
•Excellent written and verbal communication skills, including presenting; strong project management with the ability to manage competing priorities.
•Strong attention to detail, highly organised, and proactive with a positive can-do attitude.
•Tertiary qualifications in Marketing, Business, Communications or a related discipline preferred.

Experience:Financial servicesLoyaltyContent-first marketing

Education:

Skills:Stakeholder managementProject managementAttention to detailWritten communicationPresenting

Tech Stack:EmailSocialPublisher ContentAmex.comAmex App

Company Brief

American Express

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York City, United States

Founded: 1850

Website LinkedIn