Senior Auto Adjuster | Complex Non-Injury Claims

USAA
United States
Workplace: HybridFull timeUSD 59,760 - 100,850 annuallyFunction: Insurance & ActuarialExperience: 3+ yearsEducation: high_schoolSkills: ["Empathy","Proactive communication","Ownership","Collaboration","Prioritization"]

Manage complex non-injury auto claims from investigation through resolution, including liability disputes, comparative negligence, coverage issues, damages, and total losses. Investigate and evaluate claims using policy language, evidence, and applicable laws to make timely coverage and settlement decisions. Collaborate with appraisal and technical partners, manage an assigned inventory to drive fast outcomes, and support catastrophe response, including on-call and occasional travel/deployment.

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FursaFursa
USAA
USAA
2 days ago

Senior Auto Adjuster | Complex Non-Injury Claims

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 53 minutes agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Manage complex non-injury auto claims from investigation through resolution, including liability disputes, comparative negligence, coverage issues, damages, and total losses. Investigate and evaluate claims using policy language, evidence, and applicable laws to make timely coverage and settlement decisions. Collaborate with appraisal and technical partners, manage an assigned inventory to drive fast outcomes, and support catastrophe response, including on-call and occasional travel/deployment.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Mid level

Key Responsibilities

  • •Manage complex auto claims from initial investigation through resolution, including multi-vehicle accidents, coverage disputes, disputed liability, comparative negligence, physical damage, and total loss.
  • •Investigate and evaluate claims by analyzing policy language, statements, evidence, damages, and applicable laws to make timely coverage, liability, and settlement decisions.
  • •Evaluate and negotiate first- and third-party physical damage claims within established settlement authority.
  • •Proactively manage an assigned claims inventory by prioritizing work, anticipating next steps, maintaining documentation discipline, and driving timely resolution.
  • •Support workload surges and catastrophe-response operations, including on-call dates and potential evening, weekend, and holiday work outside normal hours.
Travel: Low travel

Pay and Benefits

Salary: USD 59,760 - 100,850 annually
Perks:Health InsuranceDentalVision401kPensionLife InsurancePaid Leave

Key Requirements

  • •High school diploma or GED.
  • •3 years of recent auto claims adjusting experience, including auto liability claims with coverage investigations, disputed liability, and comparative negligence.
  • •Experience handling auto physical damage claims, including repair related claim decisions and settlements.
  • •Ability to independently manage an assigned auto claims inventory from investigation through resolution.
  • •Acquire and maintain required insurance adjuster licensing within 90 days (including three attempts).
Experience:3+ years
Education:High School
Skills:EmpathyProactive communicationOwnershipCollaborationPrioritization
Licenses:Insurance adjuster license
Tech Stack:Guidewire ClaimCenter

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn