Honeywell

2 months ago

Werkstudenten (m/w/d) – Technical Support Specialist FIRE (Techniker oder Elektroingenieur, 6–12 Monate, Teilzeit)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Technical support student role supporting Honeywell fire safety systems and building automation. You will handle technical inquiries, document issues in Salesforce/NEX, assist with FAQs and self-service resources, and contribute to customer training and data-driven improvements. On-site work in Ratingen with German language fluency, practical experience with fire alarm/safety systems, and collaboration with the University Relations program.

Location: Germany

Workplace: Onsite

Employment Type: Part time · Permanent

Job Function: IT Support & Helpdesk

Seniority: Intern level

Key Responsibilities

•Be the first point of contact for technical inquiries via phone and email with timely, professional responses
•Gain practical on-site experience with fire alarm and safety systems
•Communicate with customers in German and support training for customers and partners
•Log and manage support requests in Salesforce/NEX with precise documentation
•Create FAQs, tips, and how-to videos to promote self-service and reduce repetitive inquiries

Pay and Benefits

Perks:Paid Internship

Key Requirements

•Enrolled in a bachelor program or completed technical training in electrical engineering (engineering college)
•Practical on-site experience with fire alarm systems and safety systems
• Fluency in German for customer communications
•Willingness to train customers and partners in Honeywell systems and tools
•Strong communication and presentation skills; proficient in Microsoft Office; experience with Salesforce or similar CRM is a plus

Experience:Building automationSafety systemsFire safety

Education:Bachelor's

Skills:CommunicationPresentationTrainingCustomer service

Languages:GermanEnglish

Tech Stack:SalesforceNEXMicrosoft Office

Company Brief

Honeywell

Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 25B to 50B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Charlotte, United States

Founded: 1906

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Honeywell

2 months ago

Werkstudenten (m/w/d) – Technical Support Specialist FIRE (Techniker oder Elektroingenieur, 6–12 Monate, Teilzeit)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Germany

Workplace: Onsite

Employment Type: Part time · Permanent

Job Function: IT Support & Helpdesk

Seniority: Intern level

Key Responsibilities

•Be the first point of contact for technical inquiries via phone and email with timely, professional responses
•Gain practical on-site experience with fire alarm and safety systems
•Communicate with customers in German and support training for customers and partners
•Log and manage support requests in Salesforce/NEX with precise documentation
•Create FAQs, tips, and how-to videos to promote self-service and reduce repetitive inquiries

Pay and Benefits

Perks:Paid Internship

Key Requirements

•Enrolled in a bachelor program or completed technical training in electrical engineering (engineering college)
•Practical on-site experience with fire alarm systems and safety systems
• Fluency in German for customer communications
•Willingness to train customers and partners in Honeywell systems and tools
•Strong communication and presentation skills; proficient in Microsoft Office; experience with Salesforce or similar CRM is a plus

Experience:Building automationSafety systemsFire safety

Education:Bachelor's

Skills:CommunicationPresentationTrainingCustomer service

Languages:GermanEnglish

Tech Stack:SalesforceNEXMicrosoft Office

Company Brief

Honeywell

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 25B to 50B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Charlotte, United States

Founded: 1906

Glassdoor: 3.8

Website LinkedIn Glassdoor