Agent Experience Coordinator

Be the first point of contact for customers visiting Compass offices, ensuring the Lakewood office runs smoothly and standards are maintained. Support a small roster of customers with 1:1 help on Compass tools and adjacent services, resolve questions and issues by phone, email, and in person, and assist with onboarding coordination and basic marketing requests. Troubleshoot common technology and conference room issues while partnering with internal teams to surface agent feedback.