Associate Account Manager (London)

Fresha
London
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Communication","Relationship building","Consultative selling","Problem-solving","Initiative"]

Own a portfolio of partner accounts and drive monetisation for the Fresha platform by engaging, educating, and converting partners on Fresha’s payments solution. Optimize marketplace listing content and availability to improve conversions. Build strong partner relationships through consultative advising, upsell/cross-sell, and video meetings, while collaborating with Sales, Onboarding, and Product teams to support adoption and future releases.

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FursaFursa
Fresha
Fresha
2 months ago

Associate Account Manager (London)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 4 years ago

Job Summary

Own a portfolio of partner accounts and drive monetisation for the Fresha platform by engaging, educating, and converting partners on Fresha’s payments solution. Optimize marketplace listing content and availability to improve conversions. Build strong partner relationships through consultative advising, upsell/cross-sell, and video meetings, while collaborating with Sales, Onboarding, and Product teams to support adoption and future releases.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and maintain relationships with a pool of partner accounts to guide product adoption.
  • •Engage partners, educate them on platform value, and drive monetisation and revenue growth against KPIs.
  • •Proactively introduce and convert partners to Fresha’s payments solution.
  • •Optimise partner listing content and availability competitiveness to maximise conversions.
  • •Collaborate with Sales, Onboarding, and Product teams; provide product feedback and support smooth partner handover.

Key Requirements

  • •3+ years’ experience delivering commercial outcomes from an Account Management role.
  • •Demonstrated ability to close deals, negotiate, and convert opportunities.
  • •Proven ability to use and analyse data and reporting to improve commercial outcomes.
  • •Naturally proactive and inquisitive, with a desire to learn and improve.
  • •Excellent written, verbal, and presentation skills.
Experience:3+ years
Skills:CommunicationRelationship buildingConsultative sellingProblem-solvingInitiative
Languages:English
Tech Stack:InstagramFacebookGoogleMarketplacePayments solution

Company Brief

Fresha
Fresha operates a global bookings and business management platform for salons, spas and beauty professionals, offering appointment scheduling, point-of-sale, payments, marketing tools and a consumer marketplace to connect clients with local services.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: London, United Kingdom
Founded: 2015
WebsiteLinkedIn