Claims Litigation Manager- Auto

USAA
San Antonio
Workplace: HybridFull timeUSD 85,040 - 162,550 annuallyFunction: Insurance & ActuarialExperience: 4+ yearsSkills: ["Negotiation","Customer service","Communication","Risk management","Process improvement"]

Manage moderately complex auto or property litigation in compliance with state laws, including developing defense or settlement strategy and negotiating with defense counsel to reach appropriate resolutions. Serve as a concierge-level liaison to members and counsel, document litigation strategy and budgets, and represent USAA at mediations, case conferences, and/or trials. Review and approve legal fees and hold law firm vendors accountable for handling requirements, while identifying and controlling risks through compliance processes.

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FursaFursa
USAA
USAA
3 days ago

Claims Litigation Manager- Auto

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Last checked: 4 hours agoStatus: Live

Job Summary

Manage moderately complex auto or property litigation in compliance with state laws, including developing defense or settlement strategy and negotiating with defense counsel to reach appropriate resolutions. Serve as a concierge-level liaison to members and counsel, document litigation strategy and budgets, and represent USAA at mediations, case conferences, and/or trials. Review and approve legal fees and hold law firm vendors accountable for handling requirements, while identifying and controlling risks through compliance processes.
Location: San Antonio
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Mid level

Key Responsibilities

  • •Manage moderately complex litigation for auto or property contract matters, including strategy for defense or settlement and negotiation with defense counsel.
  • •Handle cases involving serious injury or property damage, questionable damages, liability, and coverage issues, applying intermediate knowledge of claims litigation processes.
  • •Document litigation strategy, budget, investigation, evaluation, negotiation, settlement, and trial decisions.
  • •Represent USAA at mediations, case conferences, and/or trials, and act as a liaison with members and internal/external counsel.
  • •Review, audit, and approve legal fees and expenses; partner with or direct law firm vendors and hold them accountable for litigation handling requirements.

Pay and Benefits

Salary: USD 85,040 - 162,550 annually
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental BenefitsAdoption AssistancePaid LeaveVolunteer HoursWellness Stipend

Key Requirements

  • •Bachelor's degree OR 4 years of related experience substituting in lieu of degree.
  • •4 years of work experience handling liability and first-party claims or progressive litigation experience.
  • •2 years customer contact experience.
  • •Claims adjusters license in assigned state or ability to obtain within 3 months.
  • •Demonstrated negotiation and customer service skills, with strong communication and liaison ability across members, outside counsel, and management.
Experience:4+ yearsCasualty liability claimsAuto claimsProperty claimsInsurance claims
Skills:NegotiationCustomer serviceCommunicationRisk managementProcess improvement
Licenses:Claims adjusters license
Certifications:Claims adjusters license
Tech Stack:Microsoft OfficeWordExcelPowerPoint

Eligibility

Work Authorization:Sponsorship available.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn