AutoTrader.com

2 weeks ago

Remote Dealer Services Specialist II - New York / Yonkers / White Plains / Manhattan

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 48 minutes agoStatus: Live

Job Summary

Build strong relationships with dealers by providing proactive, consultative guidance across Manheim channels. Coordinate sales process support using data and vehicle valuation insights, and act as a liaison between dealers and internal teams to resolve issues end to end. Coach clients to use a suite of marketplace tools and educate them on policies for compliance. Work in a hybrid setup with regular travel and periodic on-site auction visits.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Cultivate and nurture strong client relationships through proactive engagement, personalized communication, and tailored solutions.
•Partner with business units (sales, mobile inspections, dealer services, trade desk) to deliver a unified client experience.
•Serve as a liaison between clients and internal teams, coordinating responsiveness and resolving issues from start to finish.
•Provide consultative coaching to dealers using sales performance trends and vehicle valuation data to improve sales tactics.
•Coach clients to effectively use the tools suite and educate them on marketplace policies for compliance and success.

Travel: High travel

Pay and Benefits

Salary: USD 26.44 - 39.71 hourly

Perks:Paid LeavePaid HolidaysHealth InsuranceDentalVision401kParental Leave

Key Requirements

•High School Diploma/GED with 3 years’ experience in a related field (or alternative combinations such as a degree/certification beyond HS/GED, or 5 years’ related experience).
•Strong verbal and written communication skills.
•Strong organizational skills and attention to detail.
•Strong analytical skills and the ability to build business relationships.
•Problem solving and de-escalation skills; ability to work independently and collaboratively.

Experience:3+ years

Education:High School

Skills:CommunicationOrganizationAnalytical skillsRelationship buildingProblem-solving

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com

Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Atlanta, United States

Founded: 1997

Website LinkedIn

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AutoTrader.com

2 weeks ago

Remote Dealer Services Specialist II - New York / Yonkers / White Plains / Manhattan

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 48 minutes agoStatus: Live

Job Summary

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Cultivate and nurture strong client relationships through proactive engagement, personalized communication, and tailored solutions.
•Partner with business units (sales, mobile inspections, dealer services, trade desk) to deliver a unified client experience.
•Serve as a liaison between clients and internal teams, coordinating responsiveness and resolving issues from start to finish.
•Provide consultative coaching to dealers using sales performance trends and vehicle valuation data to improve sales tactics.
•Coach clients to effectively use the tools suite and educate them on marketplace policies for compliance and success.

Travel: High travel

Pay and Benefits

Salary: USD 26.44 - 39.71 hourly

Perks:Paid LeavePaid HolidaysHealth InsuranceDentalVision401kParental Leave

Key Requirements

•High School Diploma/GED with 3 years’ experience in a related field (or alternative combinations such as a degree/certification beyond HS/GED, or 5 years’ related experience).
•Strong verbal and written communication skills.
•Strong organizational skills and attention to detail.
•Strong analytical skills and the ability to build business relationships.
•Problem solving and de-escalation skills; ability to work independently and collaboratively.

Experience:3+ years

Education:High School

Skills:CommunicationOrganizationAnalytical skillsRelationship buildingProblem-solving

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Atlanta, United States

Founded: 1997

Website LinkedIn