Lead Customer Marketing Specialist

Honeywell
Charlotte, Atlanta
Workplace: HybridFull timeUSD 135,000 - 170,000 annuallyFunction: Customer Support (Service Desk)Experience: 6+ yearsEducation: bachelorsSkills: ["Customer-centric mindset","Problem-solving","Leadership","Project management","Creative thinking"]

Develop and execute customer marketing strategies to drive engagement, loyalty, and revenue growth for Honeywell Building Automation. Partner with sales to build targeted campaigns, manage programs across email, social, and customer events, and analyze market and customer data to identify opportunities. Monitor performance and optimize customer journeys using marketing automation and CRM systems, collaborating with cross-functional teams and external vendors while continuously improving channel marketing effectiveness.

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Honeywell
Honeywell
1 week ago

Lead Customer Marketing Specialist

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Last checked: 4 hours agoStatus: Live

Job Summary

Develop and execute customer marketing strategies to drive engagement, loyalty, and revenue growth for Honeywell Building Automation. Partner with sales to build targeted campaigns, manage programs across email, social, and customer events, and analyze market and customer data to identify opportunities. Monitor performance and optimize customer journeys using marketing automation and CRM systems, collaborating with cross-functional teams and external vendors while continuously improving channel marketing effectiveness.
Location: Charlotte, Atlanta
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Sr. Manager level

Key Responsibilities

  • •Develop and execute customer marketing strategies to drive engagement, loyalty, and revenue growth.
  • •Collaborate with sales teams to understand customer needs and build targeted marketing campaigns.
  • •Create and manage marketing programs, including email campaigns, social media promotions, and customer events.
  • •Analyze market trends and customer data, and monitor/report campaign performance with recommendations for improvement.
  • •Manage the customer journey across touchpoints using marketing automation tools and CRM systems; collaborate with product management and creative services to deliver marketing collateral.

Pay and Benefits

Salary: USD 135,000 - 170,000 annually
Perks:Health InsuranceDentalVisionLife Insurance401kPaid LeaveParental LeavePaid Holidays

Key Requirements

  • •6+ years of experience in customer marketing or related roles, with a proven track record in channel marketing programs.
  • •Experience managing and mentoring a team.
  • •A Bachelor's degree in Marketing, Business, or a related field.
  • •Experience with marketing automation tools and CRM systems to optimize campaigns and track customer interactions.
  • •Strong leadership and project management abilities.
Experience:6+ years
Education:Bachelor's in Marketing, Business, or related field
Skills:Customer-centric mindsetProblem-solvingLeadershipProject managementCreative thinking
Tech Stack:Marketing automationCRMEmail campaignsSocial media

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
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