Client Relationship Consultant 2 (Banker) - Landing, MO

U.S. Bancorp
Kansas City
Workplace: OnsiteFull timeUSD 20.25 - 24.75 hourlyFunction: Customer Success & Account ManagementExperience: 3-4 yearsEducation: high_schoolSkills: ["Communication","Customer service","Interpersonal skills","Relationship building","Recommendation skills"]

Build lasting relationships with customers by engaging them in person, by appointment, and virtually to deliver a consistent client experience. Assess banking needs, gather and process customer information, open new consumer and business accounts, complete service requests, and submit credit applications. Educate clients on deposit and loan products and emerging digital self-service tools, partnering with branch teams to optimize accuracy and operational excellence.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
3 days ago

Client Relationship Consultant 2 (Banker) - Landing, MO

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Last checked: 4 hours agoStatus: Live

Job Summary

Build lasting relationships with customers by engaging them in person, by appointment, and virtually to deliver a consistent client experience. Assess banking needs, gather and process customer information, open new consumer and business accounts, complete service requests, and submit credit applications. Educate clients on deposit and loan products and emerging digital self-service tools, partnering with branch teams to optimize accuracy and operational excellence.
Location: Kansas City
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Engage customers via in-person, by appointment, and virtual channels to provide counsel and maintain trust.
  • •Assess and address customer banking needs by asking questions, learning preferences, and recommending solutions aligned to goals.
  • •Maintain working knowledge of consumer and business banking products, including digital products and services.
  • •Provide consistent client experience, including greeting clients and processing basic transactions.
  • •Open new consumer and business accounts, complete service requests, and submit credit applications.

Pay and Benefits

Salary: USD 20.25 - 24.75 hourly
Perks:Health InsuranceDentalVisionLife InsuranceLong-term DisabilityParental Leave401kRetirementPaid LeavePaid HolidaysAdoption Assistance

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 3 to 4 years of job-related retail banking experience (or a combination of experience and commensurate training).
  • •Proven ability to build and foster relationships through proactive outreach and follow up.
  • •Ability to effectively engage and communicate with clients.
  • •Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
Experience:3-4 yearsFinancial services
Education:High School
Skills:CommunicationCustomer serviceInterpersonal skillsRelationship buildingRecommendation skills
Certifications:NMLS registration

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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