Personal Banker I - Wilmington

Fifth Third Bancorp
Wilmington
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative sales","Customer relationship building","Professional communication","Ethical judgment","Customer service"]

Build and deepen customer relationships as a Financial Center Personal Banker using a consultative sales process and Financial Needs Assessment. Identify current and future retail consumer and small business needs, recommend solutions, and cross-sell through appointments, lobby leadership, and outside sales activities. Partner with Mortgage, Small Business, Commercial, and Investment teams through referrals, meet production and customer experience goals, and support risk-aware, ethical service while processing transactions and participating in consumer loan and bankcard processes.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Personal Banker I - Wilmington

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Last checked: 6 hours agoStatus: Live

Job Summary

Build and deepen customer relationships as a Financial Center Personal Banker using a consultative sales process and Financial Needs Assessment. Identify current and future retail consumer and small business needs, recommend solutions, and cross-sell through appointments, lobby leadership, and outside sales activities. Partner with Mortgage, Small Business, Commercial, and Investment teams through referrals, meet production and customer experience goals, and support risk-aware, ethical service while processing transactions and participating in consumer loan and bankcard processes.
Location: Wilmington
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
  • •Recommend appropriate retail consumer and small business products/services using the company value proposition.
  • •Use CAMP and approved marketing tools to proactively reach out, set appointments, and conduct periodic financial reviews.
  • •Cross-sell to existing customers and engage in outside sales activities, including community events and business sales calls as directed.
  • •Process teller transactions and participate in consumer loan and bankcard processes, while maintaining confidentiality and following policies and procedures.
Travel: Medium travel

Key Requirements

  • •College degree or work experience with transferrable skills, or a combination of education and experience.
  • •Experience in the financial industry preferred.
  • •Ability to develop comfort level with sales activities to acquire new customers and/or cross-sell to existing customers.
  • •Demonstrated understanding of advanced math functions for analyzing credit and financial information.
  • •Must be able to obtain/maintain S.A.F.E. Act registration through NMLS (MU4R questions and registration required).
Experience:Financial industry
Skills:Consultative salesCustomer relationship buildingProfessional communicationEthical judgmentCustomer service
Certifications:S.A.F.E. Act registration
Tech Stack:CAMPNMLSMU4R

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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