RTX

1 day ago

Associate HR Advisor - 12-month Fixed Term

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Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Provide first-line HR support to employees and managers across the employee lifecycle as part of a Tier 1 HR shared service. Administer a caseload in ServiceNow, producing employee correspondence, supporting employment contracts, running data audits, and maintaining accurate HR records. Use Workday/HRIT systems to process HR changes, troubleshoot issues, and coach managers. Deliver responsive, high-quality service via email, phone, and online portal while adhering to SLAs and confidentiality.

Location: United Kingdom

Workplace: Hybrid

Employment Type: Full time · 12 months

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Provide first-line HR support and simple HR policy/process advice across the employee lifecycle.
•Proactively administer a caseload in ServiceNow, manage expectations, and adhere to SLAs.
•Perform HR administration including employee correspondence, employment contract preparation, data audits, and updating employee files.
•Use Workday/HRIT systems to transact HR changes, troubleshoot process issues, and coach managers.
•Deliver high-quality customer service across channels (email, phone, online portal) while complying with data protection and confidentiality policies.

Key Requirements

•Fluency in spoken and written Arabic is preferred.
•Customer-focused mindset with the ability to deliver great service to a wide range of employees.
•Comfort working in a fast-paced environment while meeting targets and SLAs.
•Ability to multi-task, proactively prioritize, and work independently under pressure.
•Strong IT skills and aptitude for using HRIT tools (Workday or ServiceNow desirable).

Experience:HR shared serviceCustomer service contact centre

Skills:Customer serviceMultitaskingConfidentialityAttention to detailProblem-solving

Languages:Arabic

Tech Stack:ServiceNowWorkdayCRMHRIT

Company Brief

RTX

Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Arlington, United States

Founded: 2020

Website

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RTX