Philips

2 weeks ago

Technical Consultant - Patient Monitoring (Field: Cincinnati, OH)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Install, configure, and support advanced patient monitoring solutions for hospital customers. Provide onsite and remote technical support by diagnosing and resolving system, network, and application issues using structured troubleshooting. Handle the full lifecycle of solutions (integration, testing, optimization), maintain accurate documentation and configuration/version control, and partner with engineers, clinical teams, sales, and service groups to improve stability and customer experience.

Location: Cincinnati, United States

Workplace: Remote

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Deliver onsite and remote technical support, responding quickly to customer issues and minimizing disruption to clinical and operational workflows.
•Support the full lifecycle of complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing.
•Troubleshoot and resolve technical challenges using approved tools and diagnostic methodologies, analyze root causes, and implement sustainable fixes.
•Maintain accurate documentation of system configurations, troubleshooting activities, and support procedures using configuration management and version control practices.
•Collaborate with cross-functional teams (senior engineers, clinical partners, sales, and service teams) to deliver high-quality outcomes and improve service delivery.

Travel: Extensive travel

Pay and Benefits

Salary: USD 29 - 45 hourly

Perks:Paid Leave401kHsaEquityCompany Car

Key Requirements

•2.5+ years of professional working experience in IT services or related technical environments, preferably in field or hospital-based healthcare environments.
•Experience with patient monitoring and related technologies such as telemetry units, ventilators, and defibrillators (highly preferred).
•Foundational understanding of IT systems, networking concepts, and technical troubleshooting.
•Computer networking certification preferred, such as CompTIA Network+ or Cisco Certified Network Associate (CCNA).
•Associate degree in computer science, biomedical, engineering, or related field (bachelor’s preferred).

Experience:2+ yearsHealthcare

Education:Associate's in computer science, biomedical, engineering, or related field

Skills:Detail-orientedCollaborative problem solvingStrong organizationStrong communicationGrowth mindset

Certifications:CompTIA Network+Cisco Certified Network Associate (CCNA)

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Philips

Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 1891

Glassdoor: 3.8

Website LinkedIn

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Philips

2 weeks ago

Technical Consultant - Patient Monitoring (Field: Cincinnati, OH)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Cincinnati, United States

Workplace: Remote

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Deliver onsite and remote technical support, responding quickly to customer issues and minimizing disruption to clinical and operational workflows.
•Support the full lifecycle of complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing.
•Troubleshoot and resolve technical challenges using approved tools and diagnostic methodologies, analyze root causes, and implement sustainable fixes.
•Maintain accurate documentation of system configurations, troubleshooting activities, and support procedures using configuration management and version control practices.
•Collaborate with cross-functional teams (senior engineers, clinical partners, sales, and service teams) to deliver high-quality outcomes and improve service delivery.

Travel: Extensive travel

Pay and Benefits

Salary: USD 29 - 45 hourly

Perks:Paid Leave401kHsaEquityCompany Car

Key Requirements

•2.5+ years of professional working experience in IT services or related technical environments, preferably in field or hospital-based healthcare environments.
•Experience with patient monitoring and related technologies such as telemetry units, ventilators, and defibrillators (highly preferred).
•Foundational understanding of IT systems, networking concepts, and technical troubleshooting.
•Computer networking certification preferred, such as CompTIA Network+ or Cisco Certified Network Associate (CCNA).
•Associate degree in computer science, biomedical, engineering, or related field (bachelor’s preferred).

Experience:2+ yearsHealthcare

Education:Associate's in computer science, biomedical, engineering, or related field

Skills:Detail-orientedCollaborative problem solvingStrong organizationStrong communicationGrowth mindset

Certifications:CompTIA Network+Cisco Certified Network Associate (CCNA)

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Philips

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 1891

Glassdoor: 3.8

Website LinkedIn