Test Center Administrator (FT)

Prometric
Philadelphia
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Professional communication","Report writing","Multi-tasking"]

Serve as the face of Prometric at the Philadelphia test center by welcoming examinees, verifying identification, and monitoring computer-based exams. Maintain strict exam integrity procedures, run required security checks (including wands), and promptly resolve candidate issues. Ensure a secure environment and accurate reporting while supporting flexible scheduling across the site’s operating hours, including required Saturday availability.

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Prometric
Prometric
2 days ago

Test Center Administrator (FT)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Serve as the face of Prometric at the Philadelphia test center by welcoming examinees, verifying identification, and monitoring computer-based exams. Maintain strict exam integrity procedures, run required security checks (including wands), and promptly resolve candidate issues. Ensure a secure environment and accurate reporting while supporting flexible scheduling across the site’s operating hours, including required Saturday availability.
Location: Philadelphia
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Maintain and apply test center policies, practices, and procedures.
  • •Greet examinees, verify identification, and perform required security checks (including wands).
  • •Continuously monitor candidates as they complete exams and maintain a secure environment and materials.
  • •Report and/or resolve candidate issues with urgency, including occurrences outside company guidelines.
  • •Represent Prometric’s vision, mission, and values and safeguard the test center from misconduct.

Pay and Benefits

Perks:Paid Holidays401kVisionFsaSick TimePaid TrainingLegalPaid Leave

Key Requirements

  • •High school diploma or equivalent required.
  • •Minimum of one year of in-person customer service experience (call center, retail, restaurant, etc.).
  • •Must be 18 years of age to qualify.
  • •Ability to communicate professionally and write detailed, accurate reports and correspondence.
  • •Familiarity with Microsoft Windows-based computer programs, including MS Office, Outlook, and Explorer/web browsing.
Education:High School
Skills:Professional communicationReport writingMulti-tasking
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorerWeb browsing

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn