Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Relationship building","Problem-solving","Interpersonal skills","Adaptability"]

Coordinate daily rental operations and customer interactions at the Fort Pierce facility. Respond to inbound leads, guide customers through the rental process, and build relationships with contractors to expand the customer base. Maintain and nurture existing accounts to ensure customer satisfaction, promptly handle inquiries and complaints, and develop sales strategies to grow market share and improve the customer experience, all supported by EquipmentShare’s proprietary T3 technology.

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EquipmentShare
EquipmentShare
1 day ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Coordinate daily rental operations and customer interactions at the Fort Pierce facility. Respond to inbound leads, guide customers through the rental process, and build relationships with contractors to expand the customer base. Maintain and nurture existing accounts to ensure customer satisfaction, promptly handle inquiries and complaints, and develop sales strategies to grow market share and improve the customer experience, all supported by EquipmentShare’s proprietary T3 technology.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Build relationships with contractors and construction company principals, educate customers, and expand the customer base.
  • •Maintain and nurture existing customer relationships to ensure customers receive 100% satisfaction and updated support.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kGym Membership

Key Requirements

  • •High school diploma or equivalent.
  • •Strong interpersonal and problem-solving skills with a customer-focused approach.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Adapt to a fast-paced, growing company and stay continuously educated on EquipmentShare products and services.
  • •Ability to listen carefully and care about solving customers’ problems.
Education:High School
Skills:Customer focusRelationship buildingProblem-solvingInterpersonal skillsAdaptability
Languages:English
Tech Stack:T3 technologyReal-time support

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn