Sales Support Associate III

Tapestry
Newark
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organization","Multitasking"]

Provide warm, professional customer service at the cash wrap and on the sales floor, serving as a brand ambassador for Coach. Operate POS accurately, handle cash/media in compliance with policy, and suggest add-on products and gift cards. Manage receiving and stockroom upkeep, support inventory flow from receipt to point of sale, replenish the floor, execute visual merchandising updates, and follow loss prevention guidelines.

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Tapestry
Tapestry
4 months ago

Sales Support Associate III

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Provide warm, professional customer service at the cash wrap and on the sales floor, serving as a brand ambassador for Coach. Operate POS accurately, handle cash/media in compliance with policy, and suggest add-on products and gift cards. Manage receiving and stockroom upkeep, support inventory flow from receipt to point of sale, replenish the floor, execute visual merchandising updates, and follow loss prevention guidelines.
Location: Newark
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance as a brand ambassador.
  • •Operate POS accurately, maintain cash wrap organization, handle cash/media in compliance with policy, and promote add-on products and gift cards.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Support sales floor activities, respond to customer requests confidently, maintain housekeeping standards, and adhere to loss prevention guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales), preferably in luxury retail service.
  • •Strong attention to detail and organizational skills with the ability to multitask in a fast-paced environment.
  • •Ability to operate POS accurately and use basic computer skills (including iPad/laptop and Mobile POS).
  • •Excellent communication and customer service skills with strong English language proficiency.
  • •Ability to work a flexible schedule (nights, weekends, peak periods) and lift at least 25 lbs regularly (up to 50 lbs occasionally).
Experience:1+ yearsRetailLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizationMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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