Sales Supervisor | Retail | Sandro, The Avenues Kuwait (Kuwait, KW)

Al Futtaim Group
Kuwait
Workplace: OnsiteFull timeFunction: SalesExperience: 2-3 yearsSkills: ["Leadership","Problem-solving","Relationship building","Communication","Multitasking","Prioritization","Team spirit"]

Oversee shop-floor operations and sales performance for a premium retail store, bridging sales teams and store management. Lead clienteling to build long-term client relationships, maintain strong product knowledge, and ensure consistent store presentation standards. Supervise selling ceremony and peak coverage, resolve customer issues, and handle opening/closing procedures, POS transactions, and inventory operations while enforcing loss prevention policies. Drive team performance through coaching on sales goals and KPIs.

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FursaFursa
Al Futtaim Group
Al Futtaim Group
12 hours ago

Sales Supervisor | Retail | Sandro, The Avenues Kuwait (Kuwait, KW)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Oversee shop-floor operations and sales performance for a premium retail store, bridging sales teams and store management. Lead clienteling to build long-term client relationships, maintain strong product knowledge, and ensure consistent store presentation standards. Supervise selling ceremony and peak coverage, resolve customer issues, and handle opening/closing procedures, POS transactions, and inventory operations while enforcing loss prevention policies. Drive team performance through coaching on sales goals and KPIs.
Location: Kuwait
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Coordinate and oversee shop-floor management from selling ceremony through operations to ensure store objectives are met.
  • •Support client development by building long-term client relationships using clienteling tools and reinforcing a client-focused mindset.
  • •Provide oversight during peak trading periods, demonstrating sales leadership and intervening during selling ceremonies.
  • •Run and supervise store opening/closing procedures, including register operations, bank deposits, and facility security.
  • •Resolve customer complaints and enquiries, manage exchanges, and handle POS transactions and inventory functions (transfers, receiving, repairs, damages) while following loss prevention policies.

Key Requirements

  • •Minimum 2–3 years of experience in a similar role within the premium fashion retail industry.
  • •Strong leadership skills with the ability to solve problems and take initiative.
  • •Excellent relationship and communication skills.
  • •Good knowledge of the fashion/beauty industry and trends.
  • •Strong skills in retail operations and systems, customer service, and problem-solving.
Experience:2-3 yearsPremium fashion retailFashion/beauty retail
Skills:LeadershipProblem-solvingRelationship buildingCommunicationMultitaskingPrioritizationTeam spirit
Tech Stack:POSInventory systems

Company Brief

Al Futtaim Group
Al-Futtaim Group is a diversified UAE conglomerate operating across automotive, retail, real estate, finance and services, representing 200+ global brands and serving customers across 20+ countries with over 40,000 employees.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Glassdoor
Glassdoor: 3.6
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