Sales Associate, TJ SHANSHAN OUTLET (Xiqing, TJ, CN)

Deliver exceptional in-store consumer service using Crocs’ C.H.A.R.M. service model, educate shoppers on products, promotions, and events, and support the store team in achieving company goals. Learn multiple retail departments including consumer service, visual presentation, product knowledge, and stock room management. Handle day-to-day operations such as POS system management, stock replenishment, pricing/markdown, loyalty program promotion, and cleanliness standards, while collaborating with Store Management to improve sales-driven KPIs and follow asset protection procedures.