Systems Admin Engineer II (Egypt)

Dandy
Cairo
Workplace: HybridFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Problem-solving","Analytical skills","Communication","Interpersonal skills","Independent work"]

Own day-to-day IT reliability for Dandy’s dental practice systems by handling L2 troubleshooting across networks, servers, workstations, and cloud services. Monitor performance and ensure uptime, while creating documentation to help teams provision and resolve customer hardware and software. Provide end-user and remote support, assist with IT projects, and participate in an on-call rotation with 2–3 days per week on-site office support.

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FursaFursa
Dandy
Dandy
22 hours ago

Systems Admin Engineer II (Egypt)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Own day-to-day IT reliability for Dandy’s dental practice systems by handling L2 troubleshooting across networks, servers, workstations, and cloud services. Monitor performance and ensure uptime, while creating documentation to help teams provision and resolve customer hardware and software. Provide end-user and remote support, assist with IT projects, and participate in an on-call rotation with 2–3 days per week on-site office support.
Location: Cairo
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Install, configure, and maintain computer hardware, software, and peripherals.
  • •Troubleshoot and resolve issues across network, server, workstation, and cloud systems.
  • •Monitor system performance to ensure availability and reliability of IT systems.
  • •Create documentation that enables provisioning and troubleshooting for customer hardware and software.
  • •Provide end-user technical support, including remote support, and assist with IT projects and an on-call rotation.

Pay and Benefits

Perks:Health InsuranceDentalRetirement SavingsPaid Leave

Key Requirements

  • •3+ years of professional experience in an IT role.
  • •Knowledge of network protocols and technologies, including TCP/IP, DNS, DHCP, VPN, and VLANs.
  • •Familiarity with Microsoft Windows Server, InTune, and Active Directory, plus Google Workspace.
  • •Experience with Windows operating systems and hardware.
  • •Strong problem-solving and communication skills, with the ability to work independently and with a team.
Experience:HealthcareMedical ITDental industry
Education:Bachelor's in Computer Science, Information Technology, or a related field
Skills:Problem-solvingAnalytical skillsCommunicationInterpersonal skillsIndependent work
Certifications:CompTIA A+Network+Microsoft MCP
Tech Stack:Microsoft Windows ServerInTuneActive DirectoryGoogle WorkspaceTCP/IPDNSDHCPVPNVLANsCloud systemsAWSAzureGCP3ShapeITeroAlliedstarMeditBetter CloudZapierPowerShell

Company Brief

Dandy
Dandy is a fully digital dental lab that provides intraoral scanners, chairside software, real-time clinical support, and AI‑accelerated manufacturing to streamline prosthetic workflows and improve patient outcomes for dental practices and DSOs.
Industry: HealthTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Seed
Headquarters: New York, United States
Founded: 2016
Glassdoor
Glassdoor: 3.4
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