Sales Associate

Tapestry
Anywhere
Workplace: OnsiteFull timeFunction: SalesExperience: 1+ yearsSkills: ["Clienteling","High-energy","Adaptability","Customer focus","Team collaboration"]

Deliver an elevated, personalized Coach shopping experience as a front-line ambassador. Build client relationships through styling and product expertise, drive sales with cross-sell, upsell, and tailored recommendations, and use omni-channel tools like mobile POS, clienteling, and social selling to capture data and encourage repeat purchases. Maintain service and operational standards on the sales floor and in the stockroom, meet individual/team KPIs, and support daily store activities including inventory, replenishment, and transactions.

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Tapestry
Tapestry
2 months ago

Sales Associate

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Last checked: 4 hours agoStatus: Live

Job Summary

Deliver an elevated, personalized Coach shopping experience as a front-line ambassador. Build client relationships through styling and product expertise, drive sales with cross-sell, upsell, and tailored recommendations, and use omni-channel tools like mobile POS, clienteling, and social selling to capture data and encourage repeat purchases. Maintain service and operational standards on the sales floor and in the stockroom, meet individual/team KPIs, and support daily store activities including inventory, replenishment, and transactions.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador by following Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales by using cross-selling, upselling, and tailored recommendations to meet KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
  • •Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, transactions, and shipment stocking.

Key Requirements

  • •1+ years of sales experience (luxury retail preferred), with knowledge of fashion trends and competitors.
  • •Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS).
  • •Ability to work at a fast pace and perform frequent physical tasks, including lifting up to 25 lb regularly (up to 50 lb occasionally).
  • •Strong English proficiency and ability to read price/release sheets.
  • •Schedule flexibility to work nights, weekends, and peak retail days (including public holidays).
Experience:1+ yearsLuxury retail
Skills:ClientelingHigh-energyAdaptabilityCustomer focusTeam collaboration
Languages:English
Tech Stack:Mobile POSPOSIPadLaptopSocial sellingShort-form videoLive-stream shoppingClienteling

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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