Service Operations Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Own the operational stability of core products and infrastructure by monitoring systems 24/7, detecting and escalating user-impacting incidents, and coordinating with development, infrastructure, and support teams to resolve issues. Document events, improve monitoring and alerting quality, and support technical investigations to find root causes. Also help non-technical teams understand internal services and technical processes.

Location: Anywhere

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Monitor products and infrastructure 24/7.
•Detect, analyze, and escalate incidents affecting users or the business.
•Collaborate with engineering, infrastructure, support, and other technical teams during incident resolution.
•Maintain event logs and document key incidents.
•Develop and support monitoring and alerting; assist with technical investigations and root-cause analysis.

Key Requirements

•Strong Linux knowledge and confident command-line usage.
•Understanding of computer networking fundamentals (TCP/IP, DNS, HTTP).
•Troubleshooting skills and ability to analyze technical problems.
•Basic SQL knowledge (writing SELECT queries).
•Teamwork and effective communication with different stakeholders.

Skills:CommunicationAnalytical thinkingAttention to detailsResponsibility

Tech Stack:LinuxTCP/IPDNSHTTPSQLBashPythonYouTrackJiraPrometheusGrafanaDataDog

Company Brief

SKELAR

Skelar develops cloud-native software solutions and developer tools, focusing on bespoke SaaS products and technical consultancy to help organizations build and deploy scalable applications and integrations.

Industry: Developer Tools

Website

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SKELAR

2 days ago

Service Operations Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Anywhere

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Monitor products and infrastructure 24/7.
•Detect, analyze, and escalate incidents affecting users or the business.
•Collaborate with engineering, infrastructure, support, and other technical teams during incident resolution.
•Maintain event logs and document key incidents.
•Develop and support monitoring and alerting; assist with technical investigations and root-cause analysis.

Key Requirements

•Strong Linux knowledge and confident command-line usage.
•Understanding of computer networking fundamentals (TCP/IP, DNS, HTTP).
•Troubleshooting skills and ability to analyze technical problems.
•Basic SQL knowledge (writing SELECT queries).
•Teamwork and effective communication with different stakeholders.

Skills:CommunicationAnalytical thinkingAttention to detailsResponsibility

Tech Stack:LinuxTCP/IPDNSHTTPSQLBashPythonYouTrackJiraPrometheusGrafanaDataDog

Company Brief

SKELAR

Industry: Developer Tools

Website