Apprentice

American Express
Gurugram
Workplace: HybridFull timeFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Analytical thinking","Problem-solving","Communication","Interpersonal skills","Adaptability"]

Build and refine products and capabilities by translating business needs into clear documentation, analytics, and actionable insights. Create and groom user stories and PRDs, define and test proof of concepts, and improve operational processes through dashboards and continuous improvement. Monitor product health and user analytics, resolve issues proactively, and support growth through experiments such as A/B testing, cohort analysis, and funnel performance.

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American Express
American Express
1 day ago

Apprentice

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Build and refine products and capabilities by translating business needs into clear documentation, analytics, and actionable insights. Create and groom user stories and PRDs, define and test proof of concepts, and improve operational processes through dashboards and continuous improvement. Monitor product health and user analytics, resolve issues proactively, and support growth through experiments such as A/B testing, cohort analysis, and funnel performance.
Location: Gurugram
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Graduate level

Key Responsibilities

  • •Lead development of products and capabilities in collaboration with Technology, Design, Analytics, and Enterprise stakeholders.
  • •Build and test proof of concepts, incorporating client feedback to refine product architecture and design.
  • •Oversee product documentation, performance dashboards, and operational processes to improve efficiency and transparency.
  • •Monitor product health metrics and user analytics, resolve issues proactively, and drive user adoption through actionable insights.
  • •Define and groom user stories, create PRDs, and ensure thorough testing before feature releases.

Pay and Benefits

Perks:Meal AllowanceCab FacilityHybrid Work

Key Requirements

  • •Bachelor's degree in Engineering, Computer Science, Statistics, Econometrics, Mathematics, or Operations Research.
  • •Strong analytical and problem-solving skills, including the ability to solve unstructured problems.
  • •Strong verbal and written communication, with the ability to collaborate across all levels of management.
  • •Knowledge of Agile/Scrum methodologies and willingness to learn in a fast-paced, high-volume environment.
  • •Experience with analytics/tools such as HIVE, SAS, SQL, and Excel (Python good to have).
Education:Bachelor's
Skills:Analytical thinkingProblem-solvingCommunicationInterpersonal skillsAdaptability
Tech Stack:Agile/ScrumHIVESASSQLExcelPythonMS-OfficePowerPointWordA/B testingCohort analysisFunnel performance

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn