Principal Product Manager - AI Restaurant Experience

Owner.com
United States, Canada
Workplace: RemoteFull timeUSD 280,000 - 300,000 annuallyFunction: Product ManagementExperience: 8+ yearsSkills: ["Operator empathy","Customer obsession","AI product instincts","Judgment","Prioritization"]

Build the AI-native operator experience for restaurants by turning operator outcomes into product features and closed-loop playbooks. Partner closely with restaurant owners and frontline teams to translate operational intuition into shipped improvements. Own foundations across orders, menus, integrations, and reliability, ensuring trustworthy scale. Productize personalized actions using restaurant data and operating context, including profit-aware demand capture, self-optimizing menus, dynamic specials, reputation automation, and win-back plays.

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FursaFursa
Owner.com
Owner.com
1 month ago

Principal Product Manager - AI Restaurant Experience

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Build the AI-native operator experience for restaurants by turning operator outcomes into product features and closed-loop playbooks. Partner closely with restaurant owners and frontline teams to translate operational intuition into shipped improvements. Own foundations across orders, menus, integrations, and reliability, ensuring trustworthy scale. Productize personalized actions using restaurant data and operating context, including profit-aware demand capture, self-optimizing menus, dynamic specials, reputation automation, and win-back plays.
Location: United States, Canada
Workplace: Remote
Employment Type: Full time
Job Function: Product Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Make operator outcomes the product by recommending next best actions with clear why/how and one-tap execution paths.
  • •Partner with restaurant owners and frontline teams to build operator intuition and translate it into shipped product.
  • •Productize playbooks into personalized actions based on restaurant data, configuration, and operating context.
  • •Ship closed-loop playbooks that turn signals into recommendations and one-tap actions (e.g., profit-aware demand capture, self-optimizing menus, dynamic specials, reputation automation, win-back).
  • •Own foundations for orders, menus, integrations, and reliability so the product is trustworthy at scale.

Pay and Benefits

Salary: USD 280,000 - 300,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceRemote WorkPaid LeaveEquity

Key Requirements

  • •8+ years product management experience (or equivalent building experience) with a track record of shipping.
  • •Strong operator empathy and customer obsession, grounded in spending time with customers.
  • •AI product instincts grounded in real operations, with an iterative mindset and quality focus.
  • •Technical depth and strong engineering partnership to reason about systems, data flows, and reliability.
  • •Strong judgment and prioritization to balance speed, correctness, and long-term maintainability.
Experience:8+ years
Skills:Operator empathyCustomer obsessionAI product instinctsJudgmentPrioritization
Tech Stack:AICRMPOSOnline orderingIntegrations

Company Brief

Owner.com
Provides a direct-to-consumer online ordering, delivery, and operations platform for independent restaurants, helping them increase revenue, reduce third-party fees, and manage orders, marketing, and customer relationships.
Industry: Restaurants & Food Service
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: New York, United States
WebsiteLinkedIn