Appliance Installation Coordinator

Ferguson
Georgia
Workplace: OnsiteFull timeUSD 15 - 39.14 hourlyFunction: Executive & General ManagementSkills: ["Communication","Organization","Prioritization","Customer relationship management"]

Coordinate appliance installation scheduling and workflows for an assigned customer base. Build and maintain customer relationships, partner with sales to understand requirements, and review work orders for scope, dates, and product availability. Serve as the point of contact for questions and complaints, manage installation calendars, track installations by product type, and support returns via credit memos and sales orders.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Ferguson
Ferguson
1 month ago

Appliance Installation Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 days agoStatus: Live

Job Summary

Coordinate appliance installation scheduling and workflows for an assigned customer base. Build and maintain customer relationships, partner with sales to understand requirements, and review work orders for scope, dates, and product availability. Serve as the point of contact for questions and complaints, manage installation calendars, track installations by product type, and support returns via credit memos and sales orders.
Location: Georgia
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Proactively develop and maintain relationships with an assigned customer base, including key accounts, to ensure satisfaction with products and services.
  • •Collaborate with sales teams to understand customer requirements.
  • •Review and modify work orders for accuracy of scope, clarity, required dates, customer contact information, and product availability.
  • •Contact customers to schedule pre-site, delivery, and installation; update the installation calendar with pertinent job conditions.
  • •Be the point of contact for questions, concerns, or complaints; write credit memos and sales orders for returns and rescheduled appointments.

Pay and Benefits

Salary: USD 15 - 39.14 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kPaid Parental

Key Requirements

  • •Prior installation coordinating experience is strongly preferred.
  • •Ability to apply expert-level product and installation knowledge.
  • •Ability to organize and prioritize work and communicate effectively.
  • •Ability to develop and maintain positive relationships with internal and external customers.
  • •Familiarity with Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.).
Skills:CommunicationOrganizationPrioritizationCustomer relationship management
Tech Stack:Microsoft OfficeOutlookWordExcelPowerPoint

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn