Customer Experience Banker (Evart, MI)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales acumen","Relationship management","Communication","Presentation"]

Serve as a Financial Concierge for walk-in customers, delivering exemplary customer service while accurately processing transactions and balancing daily. Proactively identify customer financial goals and needs, educate customers on consumer deposit products, and grow relationships through a disciplined sales approach, new-customer follow-ups, outbound outreach, and referrals. Deepen partnerships by connecting customers to other bank areas while following all operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
5 days ago

Customer Experience Banker (Evart, MI)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, delivering exemplary customer service while accurately processing transactions and balancing daily. Proactively identify customer financial goals and needs, educate customers on consumer deposit products, and grow relationships through a disciplined sales approach, new-customer follow-ups, outbound outreach, and referrals. Deepen partnerships by connecting customers to other bank areas while following all operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Process customer transactions accurately and efficiently, and balance daily.
  • •Educate customers on consumer deposit products.
  • •Identify opportunities to grow customer relationships using a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Adhere to all operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED and at least 1 year of customer service or military service in an administration/contracting/civil affairs (or similar) role, or a Bachelor's degree.
  • •Proficiency in understanding and educating customers on consumer deposit products.
  • •Preferred: 1+ year in customer service in banking/financial services or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSales acumenRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn