Customers Bancorp

1 month ago

Technical Payments Product Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Own the end-to-end strategy, roadmap, and lifecycle for the bank’s payments platforms, including Fedwire, RTP, FedNow, and foreign currency. Serve as the senior authority on product direction and system health, partnering with Operations, Technology, Risk, Compliance, and vendors to ensure reliable, scalable, compliant payment capabilities. Drive resiliency improvements through incident response and root-cause analysis, manage technical requirements and backlog execution, and lead testing and rollout of payment enhancements.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Own the end-to-end product strategy, roadmap, and lifecycle for payment platforms including Fedwire, RTP, FedNow, and Foreign Currency.
•Provide technical systems oversight for payment health, performance, and availability; lead incident response, root cause analysis, and post-incident improvements.
•Oversee application support, backend services, and integrations including APIs, message queues, and file-based interfaces.
•Define and prioritize the product backlog; translate business needs into technical requirements and coordinate delivery with Technology and vendors.
•Lead testing efforts (UAT and regression) and support upgrades, patches, configuration changes, and payment capability rollouts.

Pay and Benefits

Salary: USD 170,000 - 175,000 annually

Key Requirements

•7+ years of experience in payments, product management, or financial services with demonstrated ability across strategic and hands-on technical levels.
•Deep expertise in U.S. payment systems including ACH, Fedwire, RTP, FedNow, and API-based payment platforms.
•Strong technical background in payment applications, backend systems, API integrations, and system support in a banking or regulated environment.
•Proven track record managing product roadmaps, backlogs, and cross-functional delivery in complex, fast-paced environments.
•Experience working with external vendors and third-party payment technology providers.

Experience:7+ years

Skills:CommunicationCollaborationAnalytical skillsProblem-solvingStrategic thinking

Tech Stack:Microsoft SuiteAPIsMessage queuesISO 20022AIAutomation toolsCloud-based architectures

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Customers Bancorp

Customers Bancorp is a bank holding company that provides commercial and consumer banking services through Customers Bank. It offers lending, deposit products, cash management, and digital banking solutions for businesses and individuals.

Industry: Banking

Company Size: Large (251 to 1,000 employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: West Reading, United States

Founded: 1997

Website LinkedIn

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Customers Bancorp

1 month ago

Technical Payments Product Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Own the end-to-end product strategy, roadmap, and lifecycle for payment platforms including Fedwire, RTP, FedNow, and Foreign Currency.
•Provide technical systems oversight for payment health, performance, and availability; lead incident response, root cause analysis, and post-incident improvements.
•Oversee application support, backend services, and integrations including APIs, message queues, and file-based interfaces.
•Define and prioritize the product backlog; translate business needs into technical requirements and coordinate delivery with Technology and vendors.
•Lead testing efforts (UAT and regression) and support upgrades, patches, configuration changes, and payment capability rollouts.

Pay and Benefits

Salary: USD 170,000 - 175,000 annually

Key Requirements

•7+ years of experience in payments, product management, or financial services with demonstrated ability across strategic and hands-on technical levels.
•Deep expertise in U.S. payment systems including ACH, Fedwire, RTP, FedNow, and API-based payment platforms.
•Strong technical background in payment applications, backend systems, API integrations, and system support in a banking or regulated environment.
•Proven track record managing product roadmaps, backlogs, and cross-functional delivery in complex, fast-paced environments.
•Experience working with external vendors and third-party payment technology providers.

Experience:7+ years

Skills:CommunicationCollaborationAnalytical skillsProblem-solvingStrategic thinking

Tech Stack:Microsoft SuiteAPIsMessage queuesISO 20022AIAutomation toolsCloud-based architectures

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Customers Bancorp

Industry: Banking

Company Size: Large (251 to 1,000 employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: West Reading, United States

Founded: 1997

Website LinkedIn