NTT

2 months ago

SAP Commision

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Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Own AMS (application management services) support for SAP Commissions (formerly CallidusCloud) in an environment supporting commission calculations. Provide L2/L3 issue resolution, monitor and troubleshoot daily/weekly commission runs, and handle incidents and tickets within SLAs. Maintain compensation plans and incentive rule configuration, manage inbound data for accurate calculations, and optimize batch jobs and rule execution while keeping documentation and compliance up to date.

Location: Hyderabad

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Provide ongoing L2/L3 application support, monitoring daily/weekly commission runs and resolving failures.
•Troubleshoot calculation errors, data issues, and performance bottlenecks in pipelines and batch processes.
•Maintain and update compensation plans, crediting rules, incentive calculations, and quotas/rate tables.
•Manage data uploads, adjustments, and corrections to ensure accurate commission calculations and payout discrepancy investigations.
•Handle incident, service request, and problem tickets within SLAs; maintain functional/technical documentation and support audit readiness.

Key Requirements

•3–8+ years in SAP Commissions / Incentive Management.
•Strong experience with SAP Commissions (CallidusCloud), including incentive rules, pipelines, and the calculation engine.
•SQL knowledge for data validation and troubleshooting.
•Experience in AMS support model (ticketing, SLAs, ITIL processes).
•Familiarity with integrations such as ETL tools and APIs.

Experience:3-8 years

Skills:Analytical problem-solvingDocumentation

Certifications:SAP Commissions certification

Tech Stack:SAP CommissionsCallidusCloudSAP CPISQLETL toolsAPIsTableauPower BIITIL

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT