Search Operation Specialist - Global E-commerce - English Market

TikTok
Kuala Lumpur
Full timeFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Problem-solving","Learning ability","Attention to detail"]

Work with the Global E-commerce Search Operations team to improve TikTok search quality and user experience. You will evaluate search results against standard documents, assess user search intent through queries and tools, classify search requirements, and rate result quality across goods, videos, hashtags, and users. Provide ideal search results and feedback to support policy improvements, while occasionally supporting related projects and handling potentially harmful content.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
TikTok
TikTok
9 hours ago

Search Operation Specialist - Global E-commerce - English Market

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Work with the Global E-commerce Search Operations team to improve TikTok search quality and user experience. You will evaluate search results against standard documents, assess user search intent through queries and tools, classify search requirements, and rate result quality across goods, videos, hashtags, and users. Provide ideal search results and feedback to support policy improvements, while occasionally supporting related projects and handling potentially harmful content.
Location: Kuala Lumpur
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Complete regular search quality assessments according to evaluation standards.
  • •Use side-by-side methods to conduct daily strategy assessments of search quality.
  • •Assess user search needs through queries and tools and classify requirements.
  • •Analyze differences across search result types and rate result quality based on policies.
  • •Provide ideal search results and feedback to support policy improvements, and flexibly assist with related projects when needed.

Key Requirements

  • •Hold a Diploma/Degree in a related field.
  • •Have at least 1 year of exposure to search engine optimization, search labelling, or other search-related business experience.
  • •Be proficient in English, written and conversational.
  • •Be familiar with search engines and algorithms of any social media platform (preferred).
  • •Understand and be comfortable reviewing internet content that may be inappropriate or include explicit materials (preferred).
Experience:1+ yearsSearch engine optimizationSearch labellingE-commerceSocial media
Skills:Problem-solvingLearning abilityAttention to detail
Languages:English

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn