13 hours ago

TikTok Shop - Lead of Account Managers, Beauty (Brazil)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Lead account managers for TikTok Shop’s Beauty category in Brazil by acquiring and managing top business partners, building relationships, and negotiating campaign deals. Drive partner growth through creator-led and partner-led exposure, identify short- and long-term collaboration opportunities, and monitor service quality to improve cancellation/return rates and customer satisfaction. Use data to spot pain points, define business requirements, and prioritize solutions while collaborating cross-functionally in a global environment.

Location: São Paulo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Acquire and manage Brazilian top business partners to kick off business for the hardline Beauty category.
•Build and maintain partner relationships and negotiate campaign-based deals.
•Support partners to expand exposure via creators’ capabilities or by building their own exposure.
•Discover collaborative opportunities aligned to partners’ short-term and long-term development plans.
•Use data to identify pain points, formulate business requirements, and prioritize solutions while maintaining service quality KPIs.

Key Requirements

•3+ years of relevant working experience with strong interpersonal, communication, negotiation, logical thinking, and analytical skills.
•Customer service orientation and experience working in a client-facing capacity.
•Good communication and collaboration skills working cross-functionally in a global environment.
•Experience in in-category management for beauty partners or agencies, or equivalent specialization is preferred.
•Practical experience in social commerce, content marketing, influencers, and creative execution for the beauty category is preferred.

Experience:3+ yearsSocial commerceContent marketingInfluencersBeautyPartnershipsCommerce

Skills:Interpersonal skillsCommunicationNegotiationLogical thinkingAnalytical skillsCustomer service orientationCollaborationCross-functional collaboration

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

13 hours ago

TikTok Shop - Lead of Account Managers, Beauty (Brazil)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: São Paulo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Acquire and manage Brazilian top business partners to kick off business for the hardline Beauty category.
•Build and maintain partner relationships and negotiate campaign-based deals.
•Support partners to expand exposure via creators’ capabilities or by building their own exposure.
•Discover collaborative opportunities aligned to partners’ short-term and long-term development plans.
•Use data to identify pain points, formulate business requirements, and prioritize solutions while maintaining service quality KPIs.

Key Requirements

•3+ years of relevant working experience with strong interpersonal, communication, negotiation, logical thinking, and analytical skills.
•Customer service orientation and experience working in a client-facing capacity.
•Good communication and collaboration skills working cross-functionally in a global environment.
•Experience in in-category management for beauty partners or agencies, or equivalent specialization is preferred.
•Practical experience in social commerce, content marketing, influencers, and creative execution for the beauty category is preferred.

Experience:3+ yearsSocial commerceContent marketingInfluencersBeautyPartnershipsCommerce

Skills:Interpersonal skillsCommunicationNegotiationLogical thinkingAnalytical skillsCustomer service orientationCollaborationCross-functional collaboration

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn