Delivery Hero

1 day ago

Manager – Partner Product

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead the Partner-facing product and digital process roadmap within Central Digital Transformation, driving end-to-end delivery of automation that increases self-service and reduces manual AM contacts. Own the Partner Portal experience, recommend feature improvements with a focus on low-friction operations, and track north-star self-service metrics across MENA. Manage performance reporting and lead a coaching-focused team through stakeholder alignment across regional sales, global teams, and product/ops.

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Manager level

Key Responsibilities

•Act as single-threaded owner for building, upgrading, and reviewing Partner-facing products and digital processes.
•Expand self-service ratio by implementing improvements to Partner-facing features with the central Product team.
•Reduce AM overhead by identifying and executing technical improvements to digital processes such as cancellations, refunds, and disputes.
•Lead the Partner Portal digital experience and support roll-out of new products and features across MENA to improve business performance.
•Own self-service north-star metrics and deliver regular product performance reports with actionable insights to management.

Key Requirements

•7+ years of program or project management experience.
•Experience owning program strategy and end-to-end delivery, including communicating results to senior leadership.
•Prior experience in an eCommerce, food-tech, or consulting industry is preferred.
•Proficiency creating dashboards and visualizations using Tableau, Data Studio, and Looker.
•Experience with CRM data, including Salesforce.

Experience:ECommerceFood-techConsulting

Skills:LeadershipCoachingProblem-solvingData-driven thinkingStakeholder management

Languages:English

Tech Stack:TableauData StudioLookerSalesforce

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Delivery Hero

1 day ago

Manager – Partner Product

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Manager level

Key Responsibilities

•Act as single-threaded owner for building, upgrading, and reviewing Partner-facing products and digital processes.
•Expand self-service ratio by implementing improvements to Partner-facing features with the central Product team.
•Reduce AM overhead by identifying and executing technical improvements to digital processes such as cancellations, refunds, and disputes.
•Lead the Partner Portal digital experience and support roll-out of new products and features across MENA to improve business performance.
•Own self-service north-star metrics and deliver regular product performance reports with actionable insights to management.

Key Requirements

•7+ years of program or project management experience.
•Experience owning program strategy and end-to-end delivery, including communicating results to senior leadership.
•Prior experience in an eCommerce, food-tech, or consulting industry is preferred.
•Proficiency creating dashboards and visualizations using Tableau, Data Studio, and Looker.
•Experience with CRM data, including Salesforce.

Experience:ECommerceFood-techConsulting

Skills:LeadershipCoachingProblem-solvingData-driven thinkingStakeholder management

Languages:English

Tech Stack:TableauData StudioLookerSalesforce

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor