Account Manager, Growth Stage

Vanta
Sydney
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Relationship management","Consultative problem-solving","Communication","Cross-functional collaboration","Forecasting"]

Own expansion and retention for Vanta’s APAC customers by building strong relationships and serving as the primary post-sale contact for renewals and mid-cycle upsells. Act as a trusted advisor to align customer business needs with Vanta’s solutions, coordinating with CSMs and internal experts. Drive account plans, manage the end-to-end sales cycle for expansion/renewals, forecast churn and growth, and maintain accurate CRM hygiene.

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FursaFursa
Vanta
Vanta
4 days ago

Account Manager, Growth Stage

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Last checked: 21 hours agoStatus: Live

Job Summary

Own expansion and retention for Vanta’s APAC customers by building strong relationships and serving as the primary post-sale contact for renewals and mid-cycle upsells. Act as a trusted advisor to align customer business needs with Vanta’s solutions, coordinating with CSMs and internal experts. Drive account plans, manage the end-to-end sales cycle for expansion/renewals, forecast churn and growth, and maintain accurate CRM hygiene.
Location: Sydney
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop and maintain strong relationships with assigned accounts as a trusted advisor and strategic partner.
  • •Serve as the primary point of contact for post-sale commercial conversations, including upsells and renewals.
  • •Collaborate on account plans to identify expansion opportunities and increase customer usage of Vanta’s platform.
  • •Manage the entire sales cycle for expansion and renewal opportunities, negotiating and coordinating internal resources when needed.
  • •Forecast monthly expansion and churn and maintain a clean SFDC instance with pipeline hygiene.

Pay and Benefits

Perks:EquityHealth InsuranceParental LeaveWellness StipendRemote WorkAnnual LeavePaid HolidaysCommuter Benefits

Key Requirements

  • •5+ years in account management, full cycle sales, or related roles.
  • •Strong ability to prospect and drive expansion pipeline from a set book of current customers.
  • •Exceptional communication skills (written, verbal, visual) for internal audiences and customer-facing messaging.
  • •Ability to collaborate effectively with CS, Marketing, Enablement, and Support teams.
  • •Previous security and compliance experience is not required, but highly desirable.
Skills:Relationship managementConsultative problem-solvingCommunicationCross-functional collaborationForecasting
Tech Stack:SFDCSOC 2HIPAAISO 27001

Company Brief

Vanta
Provides automated security and compliance software that helps companies achieve and maintain SOC 2, ISO 27001, and other security certifications by continuously monitoring systems, controls, and evidence.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2017
WebsiteLinkedIn