Account Manager (Vancouver)

Fresha
Vancouver
Workplace: OnsiteFull timeUSD 100,000 - 105,000 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Target-driven","Analytical","Relationship-building","Teamwork","Adaptability"]

Own a portfolio of existing partners and drive upsell, expansion, and retention revenue for Fresha. You’ll run full sales cycles from pitch to signature, hit KPI targets for monetization and growth, and use account data to prioritize pipeline. Meet partners face-to-face and over video to build trust, maintain a proactive contact cadence to reduce churn, and collaborate with commercial, marketing, and product teams for a seamless partner experience.

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FursaFursa
Fresha
Fresha
3 days ago

Account Manager (Vancouver)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Own a portfolio of existing partners and drive upsell, expansion, and retention revenue for Fresha. You’ll run full sales cycles from pitch to signature, hit KPI targets for monetization and growth, and use account data to prioritize pipeline. Meet partners face-to-face and over video to build trust, maintain a proactive contact cadence to reduce churn, and collaborate with commercial, marketing, and product teams for a seamless partner experience.
Location: Vancouver
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Identify upsell and expansion opportunities within your partner portfolio and run full sales cycles from pitch to signature.
  • •Own and deliver against KPIs for monetization, revenue growth, and retention.
  • •Use account data and reporting to prioritize your pipeline and plan conversions to revenue.
  • •Meet accounts face-to-face and over video to build trust and drive repeat selling.
  • •Maintain a consistent contact cadence across the portfolio to keep pipeline moving and reduce churn.

Pay and Benefits

Salary: USD 100,000 - 105,000 annually
Perks:Paid Leave401kHealth InsuranceDentalVisionLife Insurance

Key Requirements

  • •2+ years in a full-cycle sales role (prospecting or portfolio-based) with a track record of closing deals and hitting revenue targets.
  • •2-3 years closing sales and generating incremental revenue with small-to-medium-sized businesses.
  • •Comfortable analyzing account or portfolio data to spot revenue opportunities and build a plan to close.
  • •Experience managing an existing portfolio or book of business (e.g., ideally in SaaS) is a plus.
  • •Comfort working in a fast-paced, changing environment and acting as a team player.
Experience:2+ years
Skills:Target-drivenAnalyticalRelationship-buildingTeamworkAdaptability
Tech Stack:Hubspot

Company Brief

Fresha
Fresha operates a global bookings and business management platform for salons, spas and beauty professionals, offering appointment scheduling, point-of-sale, payments, marketing tools and a consumer marketplace to connect clients with local services.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: London, United Kingdom
Founded: 2015
WebsiteLinkedIn