Sales Associate

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer service","Communication","Problem-solving","Collaboration","Organizational skills"]

Serve as the first point of contact for walk-in and call customers at Forge & Build, delivering friendly, professional in-store service. Process orders, quotes, pricing requests, payments, and support customer issue resolution. Maintain store cleanliness and merchandising, assist with receiving merchandise, and provide product information. Learn the BisTrack system, identify inventory discrepancies, support POS tasks, and refer potential leads to outside sales representatives.

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FursaFursa
EquipmentShare
EquipmentShare
3 days ago

Sales Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 minutes agoStatus: Live

Job Summary

Serve as the first point of contact for walk-in and call customers at Forge & Build, delivering friendly, professional in-store service. Process orders, quotes, pricing requests, payments, and support customer issue resolution. Maintain store cleanliness and merchandising, assist with receiving merchandise, and provide product information. Learn the BisTrack system, identify inventory discrepancies, support POS tasks, and refer potential leads to outside sales representatives.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Provide outstanding customer service for walk-ins and incoming calls as the first point of contact.
  • •Process sales orders, quotes, pricing requests, and apply payments on customer accounts.
  • •Stock, clean, merchandise, and maintain store cleanliness and a safe shopping environment.
  • •Learn BisTrack and handle tasks such as inventory discrepancy identification, receiving, and POS tasks.
  • •Refer potential leads to outside sales representatives and help communicate timely action items to internal clients.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid HolidaysPaid VolunteerGym MembershipTool Reimbursements

Key Requirements

  • •Provide consistently excellent customer service to current and potential customers.
  • •Communicate clearly and accurately with internal and external customers while solving problems.
  • •Process sales orders, quotes, pricing requests, and apply payments accurately.
  • •Demonstrate general product knowledge and the ability to upsell to customers.
  • •Maintain a professional appearance, positive attitude, reliable attendance, and be able to lift up to 50 lbs and stand/walk for prolonged periods.
Experience:Construction industryIn-store retailCustomer service
Skills:Customer serviceCommunicationProblem-solvingCollaborationOrganizational skills
Licenses:Valid driver’s license
Languages:English
Tech Stack:BisTrackPOST3 platform

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn