Solutions Architect, CustomerLake

Databricks
Paris
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Technical leadership","Stakeholder collaboration","Customer-facing advisory","Problem-solving","Strategic communication"]

Lead technical engagements for Customer Lake, Databricks’ agentic CDP, guiding strategic customers from architectural design through identity resolution, audience activation, and agent deployment. Deliver presentations, demos, and POCs that drive informed adoption decisions, collaborate with GTM and account teams on engagement strategy, and act as a tier-3 escalation point for complex customer challenges. Help shape qualification/POC processes and translate field insights into roadmap recommendations.

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FursaFursa
Databricks
Databricks
2 days ago

Solutions Architect, CustomerLake

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Job Summary

Lead technical engagements for Customer Lake, Databricks’ agentic CDP, guiding strategic customers from architectural design through identity resolution, audience activation, and agent deployment. Deliver presentations, demos, and POCs that drive informed adoption decisions, collaborate with GTM and account teams on engagement strategy, and act as a tier-3 escalation point for complex customer challenges. Help shape qualification/POC processes and translate field insights into roadmap recommendations.
Location: Paris
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide technical leadership to guide strategic customers through successful implementations spanning customer data and marketing projects, from architectural design to identity resolution, audience activation, and agent deployment.
  • •Collaborate with GTM leadership and account teams to design and execute engagement strategies that drive Customer Lake adoption across the territory.
  • •Serve as a trusted advisor by building technical credibility with CMOs, marketing technology leaders, data engineering leaders, and marketing/analytics teams to drive product adoption.
  • •Enable clients at scale through workshops, POC execution, and creating customer-facing collateral demonstrating the value of an embedded, agentic CDP architecture.
  • •Handle the most complex technical challenges as a tier-3 escalation point, and translate field insights into strategic recommendations for Product and Engineering teams.

Key Requirements

  • •5+ years of customer data platform (CDP), marketing technology (MarTech), or customer data engineering experience, including designing and delivering customer-facing customer data and activation solutions; at least 3+ years in a customer-facing pre-sales or consulting role.
  • •Experience implementing data and AI applications for marketing and customer engagement, including identity resolution, segmentation, personalization/next-best-action, and agentic AI workflows for audience building and campaign activation.
  • •Deep familiarity with CDP and martech/adtech platforms, including composable-CDP architectures and activation, identity resolution, and migration strategies.
  • •Strong understanding of customer data systems, including first-party, third-party/enrichment data, identity graphs, consent/privacy signals, and martech/adtech destinations.
  • •Hands-on experience building solutions in major public cloud environments (AWS, Azure, or GCP) and a technical undergraduate degree or higher.
Experience:CDPMarTechAdtech
Education:Bachelor's
Skills:Technical leadershipStakeholder collaborationCustomer-facing advisoryProblem-solvingStrategic communication
Languages:English
Tech Stack:SQLGenieUnity CatalogAWSAzureGCPSalesforce Data CloudAdobeSegmentTreasure DataBraze

Company Brief

Databricks
Provides a unified data analytics platform powered by Apache Spark to simplify building, deploying, and scaling data engineering, data science, and machine learning workloads for enterprises.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn