GTM Operations Analyst

Heidi Health
London
Workplace: HybridFull timeFunction: Business OperationsSkills: ["Commercial judgement","Data analysis","Stakeholder management","Communication","Systems thinking"]

Own commercial operations for Heidi’s UK and European markets by translating GTM strategy into repeatable processes, models, reporting, and tools. You’ll connect the end-to-end customer lifecycle across Marketing, Sales, and Customer Success, improve forecasting and customer health, and embed deal methodologies like MEDDIC. Using SQL, Databricks, Omni, and HubSpot, you’ll build insights and keep the GTM stack running with strong data quality and fast issue resolution.

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Heidi Health
Heidi Health
1 day ago

GTM Operations Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own commercial operations for Heidi’s UK and European markets by translating GTM strategy into repeatable processes, models, reporting, and tools. You’ll connect the end-to-end customer lifecycle across Marketing, Sales, and Customer Success, improve forecasting and customer health, and embed deal methodologies like MEDDIC. Using SQL, Databricks, Omni, and HubSpot, you’ll build insights and keep the GTM stack running with strong data quality and fast issue resolution.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Turn commercial plans into working operations by partnering with GTM Operations leadership on segmentation, territories, coverage, capacity, quotas, and commissions.
  • •Connect the full customer lifecycle by building and improving processes between Marketing, Sales, and Customer Success across lead management, onboarding, adoption, renewal, and expansion.
  • •Strengthen commercial execution by improving pipeline inspection, forecasting, and customer health/retention/growth; embed MEDDIC methodologies into deal execution.
  • •Use data to support commercial decisions by querying datasets in Databricks, building reporting in Omni, connecting CRM/product/commercial data, and explaining what changed and why.
  • •Maintain the GTM engine by supporting HubSpot and the regional GTM stack, including pipelines, routing, workflows, reporting, and data quality; resolve issues and coordinate global fixes.

Pay and Benefits

Perks:EquityHealth InsuranceDentalLearning BudgetHome Office

Key Requirements

  • •Hands-on GTM Operations, Revenue Operations, or Sales Operations experience covering forecasting, territory and quota planning, lifecycle management, and CRM workflows.
  • •Strong commercial judgement across acquisition, conversion, adoption, retention, and expansion—using evidence to recommend actions.
  • •Confident with data: write SQL, work with Databricks, and build reporting in Omni; validate outputs and communicate clear recommendations.
  • •Translate agreed commercial approaches into workable models, processes, or system changes; communicate clearly and drive adoption.
  • •Tool-fluent systems thinking: be productive in HubSpot and tools such as Clay, Gong, outbound platforms, enrichment providers, or CPQ/CLM systems.
Skills:Commercial judgementData analysisStakeholder managementCommunicationSystems thinking
Tech Stack:HubSpotDatabricksOmniSQLClayGongOutbound platformsEnrichment providersCPQ/CLMMEDDICCRM

Company Brief

Heidi Health
Builds an AI medical scribe and clinical productivity platform that automates documentation, form-filling, and task management to expand clinician capacity across hospitals, GP clinics and specialist services worldwide.
Industry: HealthTech
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: USD 250M to 500M
Funding: Series B
Headquarters: Melbourne, Australia
Founded: 2019
Glassdoor
Glassdoor: 4.7
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