Customer Experience Banker-(Brookfield, MI)(Part-Time 30-35/hrs with Benefits)

Huntington Bancshares
United States
Workplace: OnsitePart timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a Financial Concierge for walk-in customers, delivering excellent service while accurately processing transactions and balancing daily. Proactively identify customer goals and needs, educate customers on consumer deposit products, and drive retention and growth through a disciplined sales process, follow-up, outbound calling, and referrals. Ensure compliance with operational, security, risk, and regulatory policies while deepening customer relationships across the bank.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Customer Experience Banker-(Brookfield, MI)(Part-Time 30-35/hrs with Benefits)

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Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, delivering excellent service while accurately processing transactions and balancing daily. Proactively identify customer goals and needs, educate customers on consumer deposit products, and drive retention and growth through a disciplined sales process, follow-up, outbound calling, and referrals. Ensure compliance with operational, security, risk, and regulatory policies while deepening customer relationships across the bank.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Educate customers on consumer deposit products and teach them as needed.
  • •Proactively grow customer relationships through a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to all operational, security, risk, and regulatory policies and procedures; perform other duties as assigned.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a bachelor’s degree.
  • •Minimum 1 year in customer service in banking/financial services or goal-driven retail sales (preferred).
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn