Enterprise Business Development Representative

Zendesk
Melbourne
Workplace: HybridFull timeFunction: Business Development & PartnershipsExperience: 2+ yearsEducation: bachelorsSkills: ["Self-starting","Resilience","Consultative approach","Communication","Discipline"]

Own outbound prospecting for high-growth Enterprise accounts across Australia and New Zealand, engaging exec-level prospects to uncover CX, AI, and service gaps. Build and qualify consultative, value-led pipeline that influences multi-million-dollar deals from the start. Partner with Account Executives, Product, and Marketing on coordinated plays into priority accounts, while maintaining a disciplined pipeline and premium customer experience. Work as part of an onsite hybrid team in Melbourne (3 days/week).

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FursaFursa
Zendesk
Zendesk
1 month ago

Enterprise Business Development Representative

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 days agoStatus: Live

Job Summary

Own outbound prospecting for high-growth Enterprise accounts across Australia and New Zealand, engaging exec-level prospects to uncover CX, AI, and service gaps. Build and qualify consultative, value-led pipeline that influences multi-million-dollar deals from the start. Partner with Account Executives, Product, and Marketing on coordinated plays into priority accounts, while maintaining a disciplined pipeline and premium customer experience. Work as part of an onsite hybrid team in Melbourne (3 days/week).
Location: Melbourne
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Mid level

Key Responsibilities

  • •Engage exec-level prospects to understand CX, AI, and service gaps.
  • •Drive high-value pipeline through targeted outbound prospecting.
  • •Partner with Account Executives, Product, and Marketing on coordinated plays into priority accounts.
  • •Qualify opportunities using a consultative, value-led approach.
  • •Own and manage your pipeline with discipline, clarity, and a premium customer experience.

Key Requirements

  • •2+ years in a sales or business development role (SMB, Commercial or Enterprise).
  • •Competitive, resilient, self-starting mindset.
  • •Curiosity for AI, SaaS and modern GTM motion.
  • •Clear, confident written and verbal communication.
  • •Bachelor’s degree preferred.
Experience:2+ yearsSaaSAICustomer experience (CX)
Education:Bachelor's
Skills:Self-startingResilienceConsultative approachCommunicationDiscipline

Company Brief

Zendesk
Provides cloud-based customer service and engagement software, including help desk, ticketing, chat, and CRM tools that enable businesses to manage customer support, self-service, and omnichannel communication at scale.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Decacorn (USD 10B+)
Funding: Private Equity Backed
Headquarters: San Francisco, United States
Founded: 2007
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor