IT Operations Specialist

Alan
Paris
Workplace: HybridFull timeFunction: IT Operations (Systems/Network Admin)Experience: 1-3 yearsSkills: ["Attention to detail","Communication","Collaboration","Problem-solving","Proactive"]

As IT Operations Specialist, you will manage device security, SaaS platforms, identity & access, and the employee IT experience while contributing to build projects that reduce operational toil. You’ll work within the IT Community with guidance from senior teammates, growing into autonomy and ownership. Location: Paris, hybrid with 3+ days in office; remote days allowed.

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Alan
Alan
3 months ago

IT Operations Specialist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 9 months ago

Job Summary

As IT Operations Specialist, you will manage device security, SaaS platforms, identity & access, and the employee IT experience while contributing to build projects that reduce operational toil. You’ll work within the IT Community with guidance from senior teammates, growing into autonomy and ownership. Location: Paris, hybrid with 3+ days in office; remote days allowed.
Location: Paris
Workplace: Hybrid
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Entry level

Key Responsibilities

  • •Manage IT on-call rotation and handle routine IT operations issues (equipment, SaaS access, account provisioning)
  • •Own onboarding/offboarding workflows end-to-end
  • •Develop and maintain wide knowledge of Alan’s processes, equipment, and tools
  • •Contribute to build projects (MDM improvements, compliance documentation, self-service tooling) with guidance from senior teammates
  • •Lead low-to-medium IT projects end-to-end and mentor newer team members as you gain autonomy

Key Requirements

  • •1-3 years IT operations experience (or strong internship/student association background in a tech environment) with oncall/production support
  • •Device management (MDM — Kandji, Jamf, or Intune), SaaS administration, and basic identity & access management (Google Workspace, SSO)
  • •macOS fluency and comfort troubleshooting at scale (Apple Business Manager, DEP enrollment)
  • •Operational reflexes to triage issues and communicate during incidents; escalation when needed
  • •Documentation mindset with clear, structured documentation and fast ramp-up capability
Experience:1-3 yearsSaaSIT operationsMacOSMDMIdentity and Access Management
Skills:Attention to detailCommunicationCollaborationProblem-solvingProactive
Languages:FrenchEnglish
Tech Stack:KandjiApple Business ManagerJamfIntuneGoogle WorkspaceSSOMacOS

Company Brief

Alan
Alan is a Paris-based digital health insurance provider offering employer and individual health plans, telemedicine, prevention services, and a consumer-focused app to simplify access to care and manage reimbursements.
Industry: Health Insurance (Payers)
Company Size: Large (251 to 1,000 employees)
Revenue: USD 250M to 500M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Paris, France
Founded: 2016
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor