Lead, Organizational Change Management

S&P Global
India
Full timeFunction: Administration & Executive AssistanceExperience: 5-6 yearsEducation: bachelorsSkills: ["Written communication","Verbal communication","Stakeholder management","Relationship management","Problem-solving"]

Lead organizational change management for end-user-facing technology initiatives, partnering with technology leaders and SMEs to plan, forecast, and execute people-centric OCM strategies. Drive global communications, digital messaging, and training deliverables, conduct change impact assessments, and establish metrics to measure readiness and adoption. Coordinate cross-functional reviews and approvals while translating complex technical change into clear, employee-ready content and documentation.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
S&P Global
S&P Global
2 hours ago

Lead, Organizational Change Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead organizational change management for end-user-facing technology initiatives, partnering with technology leaders and SMEs to plan, forecast, and execute people-centric OCM strategies. Drive global communications, digital messaging, and training deliverables, conduct change impact assessments, and establish metrics to measure readiness and adoption. Coordinate cross-functional reviews and approvals while translating complex technical change into clear, employee-ready content and documentation.
Location: India
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Maintain the OCM support intake process to plan and forecast OCM needs for project and product initiatives.
  • •Run change impact assessments and capture lessons learned to improve future change approaches.
  • •Develop and execute global OCM plans, including sourcing SMEs and drafting communications, presentations, and digital messaging for adoption.
  • •Design end-user communications and training materials (e.g., guides, user manuals, how-to videos) and conduct training needs assessments by persona.
  • •Establish change metrics and coordinate cross-functional execution, including readiness, engagement, and adoption measurement and feedback loops.

Pay and Benefits

Perks:Health InsuranceLearning Budget

Key Requirements

  • •Bachelor’s degree in a related field (communications, English, business management, or business/communications) with technology experience.
  • •At least 5–6 years of experience in internal communications, stakeholder management, project management, or organizational change management.
  • •Exceptional English written and verbal communication skills to create clear, compelling messaging.
  • •Strong project management and relationship management skills to influence across technical and business teams.
  • •Ability to work independently and take initiative with strong organization, presentation, and interpersonal skills.
Experience:5-6 years
Education:Bachelor's
Skills:Written communicationVerbal communicationStakeholder managementRelationship managementProblem-solving
Languages:English
Tech Stack:Microsoft OfficeOutlookWordPowerPointMicrosoft FormsMicrosoft TeamsPower AutomateIntranet platforms

Company Brief

S&P Global
Provides financial information, analytics, benchmarks, and credit ratings to markets and institutions worldwide, offering data, research, indices, and risk assessment tools across the financial services and commodities sectors.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 1917
WebsiteLinkedIn