Store Team Lead, IOI City (PUTRAJAYA, Putrajaya, MY, 62502)

Crocs Inc.
Putrajaya
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2-3 yearsSkills: ["Leadership","Communication","Teamwork","Customer service"]

Lead daily retail store operations and deliver world-class consumer service using Crocs’ C.H.A.R.M. service model. Oversee opening and closing procedures, educate the team on products and promotions, and drive daily sales targets to meet company goals. Coordinate store deadlines, support retail operations (including POS management, replenishment, pricing/markdowns, loyalty programs, and cleanliness), and partner with store leadership to improve key performance indicators while following asset protection standards.

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FursaFursa
Crocs Inc.
Crocs Inc.
1 month ago

Store Team Lead, IOI City (PUTRAJAYA, Putrajaya, MY, 62502)

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Last checked: 12 hours agoStatus: Live

Job Summary

Lead daily retail store operations and deliver world-class consumer service using Crocs’ C.H.A.R.M. service model. Oversee opening and closing procedures, educate the team on products and promotions, and drive daily sales targets to meet company goals. Coordinate store deadlines, support retail operations (including POS management, replenishment, pricing/markdowns, loyalty programs, and cleanliness), and partner with store leadership to improve key performance indicators while following asset protection standards.
Location: Putrajaya
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer service using the C.H.A.R.M. service model.
  • •Oversee opening and closing procedures and educate team members on products and promotions.
  • •Coordinate, delegate, prioritize, and meet store deadlines while following up on daily activities.
  • •Support retail operations including POS system management, stock replenishment, pricing/markdowns, loyalty promotions, and cleanliness standards.
  • •Lead by example, improve key performance indicators through sales-driven techniques, and adhere to asset protection policies.

Key Requirements

  • •2–3 years of total retail experience, with preference for previous store leadership experience.
  • •Demonstrated leadership abilities and a passion for challenging, empowering, and driving team results.
  • •Proven written and verbal communication skills for working with store teams and management.
  • •Desire to succeed in a high-growth, fast-paced retail environment.
  • •Flexibility in scheduling, including availability for nights, weekends, holidays, and extended hours.
Experience:2-3 yearsRetail
Skills:LeadershipCommunicationTeamworkCustomer service
Tech Stack:POS

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn