2 days ago

Regional Customer Success Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Enable Customer Success teams to improve customer retention and growth by building scalable operating processes and driving operational excellence. Lead cross-functional global customer success initiatives from planning through rollout, ensuring adoption of new systems and operating models. Partner with regional leadership while representing regional needs in global planning and influencing roadmap priorities. Use business performance analysis to find opportunities that improve efficiency, scalability, and customer outcomes.

Location: Bengaluru

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Partner with Regional CS leaders to improve operational performance and execution.
•Lead cross-functional global CS initiatives from planning through rollout.
•Drive adoption of new processes, systems, and operating models.
•Represent regional needs in global planning and influence roadmap priorities.
•Analyze business performance to identify opportunities to improve efficiency, scalability, and customer outcomes.

Key Requirements

•5+ years of experience in Customer Success Operations, Revenue Operations, Business Operations, Consulting, or a similar role.
•Proven experience leading cross-functional projects in a global organization.
•Strong project management, analytical, and stakeholder management skills.
•Data-driven, proactive, and comfortable working in a fast-paced environment.
•Experience building AI tools is a strong advantage.

Experience:5+ years

Skills:Project managementAnalytical skillsStakeholder managementData-drivenProactive

Languages:English

Tech Stack:SalesforceBusiness intelligence toolsAI tools

Company Brief

Payoneer

Provides cross-border payments and financial services platform enabling businesses and professionals to send, receive, and manage international payments, multi-currency accounts, and working capital solutions to support global commerce.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: New York, United States

Founded: 2005

Website LinkedIn

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Payoneer

2 days ago

Regional Customer Success Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Partner with Regional CS leaders to improve operational performance and execution.
•Lead cross-functional global CS initiatives from planning through rollout.
•Drive adoption of new processes, systems, and operating models.
•Represent regional needs in global planning and influence roadmap priorities.
•Analyze business performance to identify opportunities to improve efficiency, scalability, and customer outcomes.

Key Requirements

•5+ years of experience in Customer Success Operations, Revenue Operations, Business Operations, Consulting, or a similar role.
•Proven experience leading cross-functional projects in a global organization.
•Strong project management, analytical, and stakeholder management skills.
•Data-driven, proactive, and comfortable working in a fast-paced environment.
•Experience building AI tools is a strong advantage.

Experience:5+ years

Skills:Project managementAnalytical skillsStakeholder managementData-drivenProactive

Languages:English

Tech Stack:SalesforceBusiness intelligence toolsAI tools

Company Brief

Payoneer

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: New York, United States

Founded: 2005

Website LinkedIn