Head of Operations - Poland

Wise
Warsaw
Workplace: HybridFull timePLN 282,000 - 358,000 annuallyFunction: Business OperationsSkills: ["Complex problem-solving","Relationship management","Governance","Root-cause analysis","Leadership"]

Lead Wise’s Poland market expansion and day-to-day operations as Country Manager/Head of Operations. Define local product opportunities, partner with global product and engineering teams to deliver hyper-localised experiences, and coordinate licensing and regulatory approvals with central banking and expansion teams. Oversee governance, manage critical incidents, strengthen relationships with regulators and industry partners, and represent Wise in Poland across PR, government relations, and product marketing.

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Wise
Wise
1 day ago

Head of Operations - Poland

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Lead Wise’s Poland market expansion and day-to-day operations as Country Manager/Head of Operations. Define local product opportunities, partner with global product and engineering teams to deliver hyper-localised experiences, and coordinate licensing and regulatory approvals with central banking and expansion teams. Oversee governance, manage critical incidents, strengthen relationships with regulators and industry partners, and represent Wise in Poland across PR, government relations, and product marketing.
Location: Warsaw
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Sr. Director level

Key Responsibilities

  • •Set the direction and opportunities for products in Poland and collaborate with global and regional teams to deliver the best solutions.
  • •Develop and execute market expansion and winning strategies for product localisation, working closely with Product Managers and Product Engineers.
  • •Oversee the Poland branch and operations, providing leadership and alignment across functions to ensure smooth entity operations.
  • •Lead regulatory engagement and licensing/regulatory compliance work, including managing applications and ongoing authorisation requirements.
  • •Drive strong governance by representing Wise in Poland, participating in committees/board meetings, managing partner relationships, and orchestrating responses to critical incidents.
Travel: Low travel

Pay and Benefits

Salary: PLN 282,000 - 358,000 annually

Key Requirements

  • •Create and manage relationships with regulatory authorities and government bodies to identify opportunities for improvement.
  • •Demonstrate strong understanding of managing local entity operations and ensuring compliance.
  • •Lead licensing and registration processes in Poland, working with central banking and expansion teams to obtain regulatory approvals.
  • •Have deep understanding of financial and payments systems, including risk and anti-money laundering controls.
  • •Be business fluent in Polish and English and operate independently in a fast-moving environment.
Skills:Complex problem-solvingRelationship managementGovernanceRoot-cause analysisLeadership
Languages:EnglishPolish

Company Brief

Wise
Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2011
Glassdoor
Glassdoor: 3.8
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