Residence Concierge - Altantis The Royal (Dubai, AE)

Kerzer International
Dubai
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Customer service","Communication","Attention to detail","Anticipating needs","Organization"]

Serve as the focal point for residence owners and residents, supporting day-to-day residential operations and acting on requests quickly. Provide concierge-style assistance for queries, plans, and arrangements, including directions and information on amenities, services, hours, and local activities. Anticipate service needs by understanding preferences and ensuring exceptional, personalized experiences for residents and their guests.

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Kerzer International
Kerzer International
14 hours ago

Residence Concierge - Altantis The Royal (Dubai, AE)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Serve as the focal point for residence owners and residents, supporting day-to-day residential operations and acting on requests quickly. Provide concierge-style assistance for queries, plans, and arrangements, including directions and information on amenities, services, hours, and local activities. Anticipate service needs by understanding preferences and ensuring exceptional, personalized experiences for residents and their guests.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Act as the primary contact for residence owners for requests and needs.
  • •Support day-to-day residential operations for the Atlantis The Royal Residences.
  • •Assist with residents’ and guests’ queries, plans, and arrangements.
  • •Provide directions and information on property amenities, services, hours of operation, and local activities.
  • •Anticipate service needs by understanding preferences and acting on them whenever possible.

Pay and Benefits

Perks:Health InsuranceDentalLife InsuranceAnnual FlightsIncentive ProgramDiscounted Rates

Key Requirements

  • •Degree in Business Administration, Hotel Management, or equivalent is preferred.
  • •At least 3 years of hotel experience in a luxury environment.
  • •A secondary language is desirable.
  • •Proficient knowledge of Outlook, Word, Excel for data collection, collation, and basic charts.
  • •Comfortable preparing materials using PowerPoint and Publisher.
Experience:Luxury hospitalityHotel
Education:
Skills:Customer serviceCommunicationAttention to detailAnticipating needsOrganization
Tech Stack:OutlookWordExcelPowerPointPublisher

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn