Fashion Consultant - Guess Jeans - Al Nakheel Mall - Riyadh

Chalhoub Group
Riyadh
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer service","Relationship-building","Data-driven","Attention to detail","Execution"]

Drive individual and team sales targets while delivering exceptional guest experience in-store. Support the rollout of CRM and CX initiatives, maintain strong client relationships through an omnichannel approach, and use customer behaviour insights to inform business reviews. Promote loyalty program adoption, ensure adherence to VM guidelines and SOPs, and contribute to in-store CX activities, marketing events, and click-and-collect execution within SLAs.

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Chalhoub Group
Chalhoub Group
1 day ago

Fashion Consultant - Guess Jeans - Al Nakheel Mall - Riyadh

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Drive individual and team sales targets while delivering exceptional guest experience in-store. Support the rollout of CRM and CX initiatives, maintain strong client relationships through an omnichannel approach, and use customer behaviour insights to inform business reviews. Promote loyalty program adoption, ensure adherence to VM guidelines and SOPs, and contribute to in-store CX activities, marketing events, and click-and-collect execution within SLAs.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Achieve individual and collective sales targets while delivering exceptional guest experience.
  • •Support the implementation of CRM and CX initiatives in-store.
  • •Collect data on customer behaviour, top sellers, and slow movers for business reviews.
  • •Maintain client relationships through an omnichannel approach and provide pre-buying product feedback.
  • •Ensure VM guidelines/SOP adherence and support click-and-collect within SLAs; promote the loyalty program and contribute to in-store marketing and CX initiatives.

Pay and Benefits

Perks:Health InsuranceChild EducationRemote WorkEmployee Discounts

Key Requirements

  • •2 years of experience in a Luxury Fashion brand
  • •Achieve individual and collective sales targets while delivering exceptional guest experience
  • •Implement CRM and CX initiatives in-store
  • •Collect customer behaviour data, including top sellers and slow movers, to support business reviews
  • •Provide client relationships through an omnichannel approach
Experience:Luxury fashion
Skills:Customer serviceRelationship-buildingData-drivenAttention to detailExecution
Tech Stack:CRMCXENPSOmnichannelLoyalty programClick and collectApp

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
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