Tech Lead ServiceNow (H/F)

Devoteam
Rabat
Workplace: HybridFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Leadership","Architecture guidance","Problem solving","Code quality focus"]

Lead the technical design and implementation of ServiceNow solutions, piloting project delivery and guiding architecture decisions. Coach developers on ServiceNow development best practices, conduct code reviews, and ensure code quality, performance, and maintainability. Gather functional and technical requirements during workshops, define the technical roadmap, and manage integrations with external systems via REST/SOAP/APIs, while providing advanced technical support for complex issues.

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Devoteam
Devoteam
4 days ago

Tech Lead ServiceNow (H/F)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead the technical design and implementation of ServiceNow solutions, piloting project delivery and guiding architecture decisions. Coach developers on ServiceNow development best practices, conduct code reviews, and ensure code quality, performance, and maintainability. Gather functional and technical requirements during workshops, define the technical roadmap, and manage integrations with external systems via REST/SOAP/APIs, while providing advanced technical support for complex issues.
Location: Rabat
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Technically pilot ServiceNow implementation and evolution projects.
  • •Design robust, scalable ServiceNow architectures aligned with platform standards.
  • •Lead and support developers in design and development activities.
  • •Participate in framing workshops to collect functional and technical needs.
  • •Ensure code quality, performance, and maintainability, including code reviews and integration support via APIs/web services/middleware.

Key Requirements

  • •Bac+5 in computer science (or equivalent).
  • •5+ years of ServiceNow experience with technical leadership/piloting responsibilities.
  • •Strong ServiceNow development knowledge (Business Rules, Client Scripts, Script Includes, Flow Designer, UI Policies, ACL).
  • •Experience across multiple ServiceNow modules (e.g., ITSM, CSM, HRSD).
  • •Agile/Scrum knowledge and ability to coach teams on architecture and development decisions.
Experience:5+ yearsServiceNow
Education:Bachelor's in informatique
Skills:CommunicationLeadershipArchitecture guidanceProblem solvingCode quality focus
Certifications:ServiceNow CSAServiceNow CADServiceNow CIS
Languages:French
Tech Stack:ServiceNowRESTSOAPAPIsFlow DesignerBusiness RulesClient ScriptsScript IncludesUI PoliciesACLWeb ServicesMiddlewareAIGenAIAgileScrum

Company Brief

Devoteam
Devoteam is an IT consulting firm specializing in digital transformation, cloud, cybersecurity, and data solutions for enterprise clients across Europe and the Middle East, combining technology partnerships with management consulting services.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1995
WebsiteLinkedIn