Renewals Representative

Support end-to-end renewal sales operations for commercial/mid-enterprise accounts in an assigned U.S. territory. You’ll assist customers, field sales reps, and channel partners via phone/email for FortiGuard and FortiCare license renewals, manage renewal pipelines using Salesforce and renewal/tracking tools, handle inbound renewal requests within SLAs, and meet daily/weekly targets and customer satisfaction goals. Includes training sales reps and coordinating with HQ teams.