AVP, Wealth Center Manager

HSBC
Singapore
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 3-5 yearsSkills: ["People leadership","Communication","Stakeholder management","Risk & control discipline","Process improvement"]

Lead day-to-day wealth centre operations by ensuring MAS and internal policy compliance, maintaining strong risk and control discipline, and supporting audit/regulatory action closures. Coordinate resources with the VP and other stakeholders to deliver service standards, track performance, and close customer/service gaps. Identify workflow bottlenecks to improve efficiency and reduce processing errors, while coaching the team and fostering a service-and-sales mindset through appropriate referrals.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
HSBC
HSBC
1 day ago

AVP, Wealth Center Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Lead day-to-day wealth centre operations by ensuring MAS and internal policy compliance, maintaining strong risk and control discipline, and supporting audit/regulatory action closures. Coordinate resources with the VP and other stakeholders to deliver service standards, track performance, and close customer/service gaps. Identify workflow bottlenecks to improve efficiency and reduce processing errors, while coaching the team and fostering a service-and-sales mindset through appropriate referrals.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Ensure day-to-day MAS and internal policy compliance by following procedures, controls, and service standards.
  • •Support wealth centre operations alongside the VP/WCM, coordinating resources to maintain business continuity.
  • •Improve operational efficiency by optimizing workflows, identifying bottlenecks, and reducing processing errors and losses.
  • •Make operational decisions within delegated authority and escalate issues promptly where needed.
  • •Maintain risk and control discipline through accurate record-keeping and adherence to internal controls, including support for audit/regulatory action closures.

Key Requirements

  • •3–5 years of banking experience, ideally in branch operations.
  • •Demonstrated people leadership potential; formal people management preferred.
  • •Strong working knowledge of controls, compliance, and operational risk in a branch/wealth centre setting.
  • •Ability to communicate effectively and manage stakeholders across staff, peers, seniors, and customers.
  • •Comfort making operational decisions within delegated authority and escalating issues promptly.
Experience:3-5 yearsBanking
Skills:People leadershipCommunicationStakeholder managementRisk & control disciplineProcess improvement

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn