Senior Field Service Representative

Eaton
United States
Workplace: HybridFull timeUSD 84,000 - 123,000 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 3+ yearsEducation: high_schoolSkills: ["Safety compliance","Problem-solving","Logical thinking","Customer relationship management","Team collaboration"]

Support customers across the power system lifecycle, delivering commissioning, maintenance, testing, troubleshooting, upgrades, and emergency response. Independently manage small projects and lead FSR teams on larger work, producing accurate service reports and recommending electrical system improvements. Mentor less-experienced technicians and build strong customer relationships while using digital tools for remote work.

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Eaton
Eaton
4 weeks ago

Senior Field Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Support customers across the power system lifecycle, delivering commissioning, maintenance, testing, troubleshooting, upgrades, and emergency response. Independently manage small projects and lead FSR teams on larger work, producing accurate service reports and recommending electrical system improvements. Mentor less-experienced technicians and build strong customer relationships while using digital tools for remote work.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Support customers across the power system lifecycle including startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies.
  • •Independently manage small projects and lead FSR teams on larger projects.
  • •Generate timely, accurate service reports covering work performed, product performance, and warranties.
  • •Provide recommendations for improved electrical systems.
  • •Mentor less experienced technicians and cultivate strong relationships with customers, team members, and partners.
Travel: Medium travel

Pay and Benefits

Salary: USD 84,000 - 123,000 annually
Perks:Company VehicleTuition Assistance

Key Requirements

  • •High school diploma or higher with at least 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or trade school with 7+ years of equivalent experience.
  • •Experience performing testing, troubleshooting, evaluating, and servicing electrical distribution and control systems.
  • •Must be able to work in the US without corporate sponsorship now or in the future.
  • •Must have a valid driver's license.
  • •Ability to work variable hours (including nights and weekends) and travel within the district/state/region/country based on customer requirements.
Experience:3+ years
Education:High School in Engineering
Skills:Safety complianceProblem-solvingLogical thinkingCustomer relationship managementTeam collaboration
Licenses:Electrical ContractorGeneral ContractorProfessional Engineering License
Certifications:NICETNETA
Tech Stack:LaptopsIPadsIR camerasGoogle GlassesMS Teams

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn