Kempinski

4 days ago

Front Office Agent (m/f/*)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Welcome and assist international guests at a historic, ultra-luxury hotel in the Malá Strana district. Handle precise check-in and check-out, provide thoughtful guidance about the 13th-century monastery and Prague, and coordinate with hotel departments to ensure every guest request is delivered with top-level care. If you bring a guest-first mindset and professional manners, you’ll help create seamless luxury experiences in a unique setting.

Location: Prague

Workplace: Onsite

Employment Type: Full time

Job Function: Hospitality & Food Service

Seniority: Entry level

Key Responsibilities

•Provide a warm, professional welcome to international guests as their primary point of contact.
•Perform check-in and check-out procedures with precision and attention to detail.
•Serve as a knowledgeable guide to the monastery’s history and Prague’s attractions.
•Coordinate with hotel departments to ensure guest requests are handled with the highest level of care.

Pay and Benefits

Perks:Meal AllowancePaid LeaveStaff Discounts

Key Requirements

•Provide professional, warm service to international guests as the primary point of contact.
•Handle check-in and check-out procedures with precision and attention to detail.
•Act as a knowledgeable guide, sharing the history of the 13th-century monastery and the beauty of Prague.
•Maintain a guest-first mindset and professional manners in every interaction.
•Have a good command of English to communicate effectively.

Skills:Guest-first mindsetProfessional mannersReliabilityDesire to learnCustomer service orientation

Languages:English

Company Brief

Kempinski

Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Kempinski

4 days ago

Front Office Agent (m/f/*)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Prague

Workplace: Onsite

Employment Type: Full time

Job Function: Hospitality & Food Service

Seniority: Entry level

Key Responsibilities

•Provide a warm, professional welcome to international guests as their primary point of contact.
•Perform check-in and check-out procedures with precision and attention to detail.
•Serve as a knowledgeable guide to the monastery’s history and Prague’s attractions.
•Coordinate with hotel departments to ensure guest requests are handled with the highest level of care.

Pay and Benefits

Perks:Meal AllowancePaid LeaveStaff Discounts

Key Requirements

•Provide professional, warm service to international guests as the primary point of contact.
•Handle check-in and check-out procedures with precision and attention to detail.
•Act as a knowledgeable guide, sharing the history of the 13th-century monastery and the beauty of Prague.
•Maintain a guest-first mindset and professional manners in every interaction.
•Have a good command of English to communicate effectively.

Skills:Guest-first mindsetProfessional mannersReliabilityDesire to learnCustomer service orientation

Languages:English

Company Brief

Kempinski

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor