BDC Associate Fixed Ops - Clearwater Toyota

Sonic Automotive
United States
Workplace: OnsiteFull timeUSD 15+ hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Organization","Time management","Independence","Teamwork"]

Generate service sales appointments for customers who contact the dealership online for service of new and/or pre-owned vehicles. Respond to internet inquiries with prompt, professional accuracy and courtesy, enter lead and customer data into a CRM, and closely track customer interest using lead management tools. Conduct phone surveys to assess preferences and quality of experience, compile required reports and documentation, and provide cashier support when needed.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sonic Automotive
Sonic Automotive
11 hours ago

BDC Associate Fixed Ops - Clearwater Toyota

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Generate service sales appointments for customers who contact the dealership online for service of new and/or pre-owned vehicles. Respond to internet inquiries with prompt, professional accuracy and courtesy, enter lead and customer data into a CRM, and closely track customer interest using lead management tools. Conduct phone surveys to assess preferences and quality of experience, compile required reports and documentation, and provide cashier support when needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Respond to internet inquiries with courtesy, accuracy, and professionalism.
  • •Promptly and accurately enter customer inquiry data into the CRM.
  • •Generate service appointments.
  • •Conduct phone surveys to assess customer preferences and quality of experience.
  • •Effectively utilize lead management tools and compile required reports, forms, and documentation on time.

Pay and Benefits

Salary: USD 15 hourly

Key Requirements

  • •Excellent verbal and written communication skills.
  • •Strong MS Office Suite computer skills.
  • •Ability to work independently and as part of a team in a fast-paced environment.
  • •Ability to work in a call center environment.
  • •Strong organizational and time management skills, with ability to read and comprehend rules, regulations, policies, and procedures.
Experience:Automotive
Skills:CommunicationOrganizationTime managementIndependenceTeamwork
Languages:English
Tech Stack:CRMMS Office SuiteLead management tools

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn